Lexmark X642e manual Print quality troubleshooting, Printing the print defects guide

Print quality troubleshooting

To help isolate print quality problems, print the “Print defects guide,” and check for repeating defects. If repeating defects appear, print the Print Quality Test Pages.

Printing the print defects guide

1Touch the help icon (?).

2Touch Print Defects Guide.

Printing the print quality test pages

1Turn the MFP off.

2Hold down the number 2 and number 6 keys on the numeric pad.

3Continue to hold the buttons, and turn the MFP on.

Hold the buttons for about 10 seconds while the MFP is powering up, then release the buttons. The MFP enters the Configuration menu.

4Touch Print Quality Pages.

5Touch Exit Configuration Menu.

The printer restarts and returns to the home page.

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