Symptom

Cause

Solution

Jobs do not print.

The MFP is not ready

Make sure Ready or Power Saver appears on the display

 

to receive data.

before sending a job to print.

 

 

 

 

The output bin is full.

Remove the stack of paper from the output bin.

 

 

 

 

The specified input

Load paper in the tray.

 

tray is empty.

 

 

 

 

 

You are using the

• Verify you are using the MFP driver associated with the

 

wrong MFP driver or

MFP.

 

are printing to a file.

• If using a USB port, make sure you are running

 

 

Windows 98/Me, Windows 2000, Windows XP, or

 

 

Windows Server 2003 and using a Windows 98/Me,

 

 

Windows 2000, Windows XP, or Windows Server 2003

 

 

compatible MFP driver.

 

 

 

 

Your MarkNet™

Verify that you have properly configured the MFP for

 

N8000 series internal

network printing.

 

print server is not set

See the drivers CD or the Lexmark Web site for information.

 

up properly or is not

 

 

 

connected

 

 

properly.Your print

 

 

server is not set up

 

 

properly or is not

 

 

connected properly.

 

 

 

 

 

You are using the

Make sure you are using a recommended interface cable.

 

wrong interface cable,

Make sure the connection is secure.

 

or the cable is not

 

 

 

securely connected.

 

 

 

 

Held jobs do not print.

A formatting error has

• Print the job. (Only part of the job may print.)

 

occurred.

• Delete the job.

 

The MFP has

• Free up additional MFP memory by scrolling through the

 

insufficient memory.

list of held jobs and deleting others you have sent to the

 

 

MFP.

 

 

 

 

The MFP has received

Delete the job.

 

invalid data.

 

 

 

 

Job takes longer than

The job is too

Reduce the complexity of your print job by eliminating the

expected to print.

complex.

number and size of fonts, the number and complexity of

 

 

images, and the number of pages in the job.

 

 

 

 

Page Protect is set to

Set Page Protect to Off under Settings Æ General

 

On.

Settings Æ Print Recovery.

 

 

For more information, see the Menus and Messages Guide.

 

 

 

Job prints from the

The control panel

Make sure the Paper Size and Paper Type specified in the

wrong tray or on the

menu settings do not

MFP driver match the paper size and type in the tray.

wrong paper or

match the media

 

specialty media.

loaded in the tray.

 

 

 

 

162

Page 162
Image 162
Lexmark X642e manual 162, Mfp