Symptom | Cause | Solution |
Jobs do not print. | The MFP is not ready | Make sure Ready or Power Saver appears on the display |
| to receive data. | before sending a job to print. |
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| The output bin is full. | Remove the stack of paper from the output bin. |
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| The specified input | Load paper in the tray. |
| tray is empty. |
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| You are using the | • Verify you are using the MFP driver associated with the |
| wrong MFP driver or | MFP. |
| are printing to a file. | • If using a USB port, make sure you are running |
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| Windows 98/Me, Windows 2000, Windows XP, or |
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| Windows Server 2003 and using a Windows 98/Me, |
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| Windows 2000, Windows XP, or Windows Server 2003 |
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| compatible MFP driver. |
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| Your MarkNet™ | Verify that you have properly configured the MFP for |
| N8000 series internal | network printing. |
| print server is not set | See the drivers CD or the Lexmark Web site for information. |
| up properly or is not | |
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| |
| connected |
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| properly.Your print |
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| server is not set up |
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| properly or is not |
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| connected properly. |
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| You are using the | Make sure you are using a recommended interface cable. |
| wrong interface cable, | Make sure the connection is secure. |
| or the cable is not | |
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| |
| securely connected. |
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Held jobs do not print. | A formatting error has | • Print the job. (Only part of the job may print.) |
| occurred. | • Delete the job. |
| The MFP has | • Free up additional MFP memory by scrolling through the |
| insufficient memory. | list of held jobs and deleting others you have sent to the |
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| MFP. |
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| The MFP has received | Delete the job. |
| invalid data. |
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Job takes longer than | The job is too | Reduce the complexity of your print job by eliminating the |
expected to print. | complex. | number and size of fonts, the number and complexity of |
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| images, and the number of pages in the job. |
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| Page Protect is set to | Set Page Protect to Off under Settings Æ General |
| On. | Settings Æ Print Recovery. |
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| For more information, see the Menus and Messages Guide. |
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Job prints from the | The control panel | Make sure the Paper Size and Paper Type specified in the |
wrong tray or on the | menu settings do not | MFP driver match the paper size and type in the tray. |
wrong paper or | match the media |
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specialty media. | loaded in the tray. |
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