Lexmark X642e manual Symptom, Cause, Solution

Models: X642e

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Symptom

Cause

Solution

Incorrect characters

You are using an

If using a parallel interface, make sure you are using an

print.

incompatible parallel

IEEE 1284-compliant parallel cable. We recommend

 

cable.

Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for

 

 

the standard parallel port.

 

 

 

 

The MFP is in Hex

If Ready Hex appears on the display, you must exit Hex

 

Trace mode.

Trace mode before you can print your job. Turn the MFP off,

 

 

wait 10 seconds, and then turn the MFP back on to exit Hex

 

 

Trace mode.

 

 

 

Tray linking does not

Tray linking is not

• Make sure both the size and type of media are the same

work.

configured properly.

in both trays.

 

 

• Make sure the paper guides in the trays are set for the

 

 

correct size media.

 

 

• Make sure the menu values for both size and type are set

 

 

correctly in the Paper Menu.

 

 

• See Linking trays, or see the Menus and Messages

 

 

Guide for more information.

 

 

 

Large jobs do not

Collate is not set to

Set Collation to On in the Finishing Menu or through the

collate.

On.

MFP driver.

 

 

Note: Setting Collation to Off in the driver overrides the

 

 

setting in the Finishing Menu.

 

 

See the Menus and Messages Guide for more information.

 

 

 

 

The job is too

Reduce the complexity of the print job by eliminating the

 

complex.

number and size of fonts, the number and complexity of

 

 

images, and the number of pages in the job.

 

 

 

 

The MFP does not

Add MFP memory.

 

have enough memory.

 

 

 

 

Unexpected page

The job has timed out.

Set Print Timeout to a higher value from the Setup Menu.

breaks occur.

 

See the Menus and Messages Guide for more information.

 

 

 

 

 

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Page 163
Image 163
Lexmark X642e manual Symptom, Cause, Solution