163 | Lexmark X642e specs

Symptom	Cause	Solution
Incorrect characters	You are using an	If using a parallel interface, make sure you are using an
print.	incompatible parallel	IEEE 1284-compliant parallel cable. We recommend
	cable.	Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for
		the standard parallel port.

	The MFP is in Hex	If Ready Hex appears on the display, you must exit Hex
	Trace mode.	Trace mode before you can print your job. Turn the MFP off,
		wait 10 seconds, and then turn the MFP back on to exit Hex
		Trace mode.

Tray linking does not	Tray linking is not	• Make sure both the size and type of media are the same
work.	configured properly.	in both trays.
		• Make sure the paper guides in the trays are set for the
		correct size media.
		• Make sure the menu values for both size and type are set
		correctly in the Paper Menu.
		• See Linking trays, or see the Menus and Messages
		Guide for more information.

Large jobs do not	Collate is not set to	Set Collation to On in the Finishing Menu or through the
collate.	On.	MFP driver.
		Note: Setting Collation to Off in the driver overrides the
		setting in the Finishing Menu.
		See the Menus and Messages Guide for more information.

	The job is too	Reduce the complexity of the print job by eliminating the
	complex.	number and size of fonts, the number and complexity of
		images, and the number of pages in the job.

	The MFP does not	Add MFP memory.
	have enough memory.

Unexpected page	The job has timed out.	Set Print Timeout to a higher value from the Setup Menu.
breaks occur.		See the Menus and Messages Guide for more information.
		See the Menus and Messages Guide for more information.

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Lexmark X642e manual 163

Contents

X642e Laser MFP United States Government Rights Mercury statement Static sensitivity notice Contents Mail Understanding paper and specialty media guidelines Understanding the MFP 124 187 Identifying the MFP Learning about the MFP Models Following table lists some common features of your printer Basic functions of the scanner Using the scannerModel Automatic document feeder and scanner glass flatbed Configured models Understanding the MFP control panel LCD Callout Control panel item Function Callout Control panel item Function Callout Control panel item Function Button Function Home screen and Home screen buttons Button Button name Function FTP Information on touch-screen buttons Scale / Darkness Using the LCD touch-screen buttonsSample screen one Copy Sides Duplex Letter 8.5 x 11 Copy To Letter 8.5 x Collate Displaying 1-4/5 Sample screen three Button Button name Function or description Information on touch-screen buttons Back Other touch-screen buttons Feature Feature name Description Features Paper Menu Menus Quick copy Copying Multiple page copying Using the scanner glass flatbedUnderstanding the copy screens and options Page Page Making transparencies Copying from one size to anotherCopying to letterhead Touch Scan Next or Done Making copies using media from a selected trayCopying photographs Touch Photograph Copying mixed-sized media Reducing and enlarging copies Setting the duplex option Setting collation options Adjusting copy quality Touch Paper Saver Setting paper saving optionsPlacing separator sheets between copies Touch Separator Sheets While the document is in the ADF Canceling a copy jobPlacing the date and time at the top of each Placing an overlay message on each Question Tip While copying pages using the scanner glass flatbedWhen the pages are being printed Copy tips Mail Touch E-mail It Using a shortcut numberUsing the address book Entering an e-mail address Adding e-mail subject and message information Mailing to a profileTouch Held Jobs Touch Profiles Mailing color documents Changing the output file type Creating an e-mail shortcut Click E-mail Destination SetupFrom a computer Touch Save as Shortcut Canceling an e-mailCreating an e-mail profile From the MFP Understanding e-mail options Address book setup Mail server setup Mail tips Faxing Sending a fax Using fax destination shortcuts Sending faxes from a computer Creating shortcuts Click Fax Shortcut Setup From the MFP Understanding fax options Adjusting the Darkness setting Changing the fax resolution Sending a fax at a later time Touch Advanced Options Touch Delayed Send Touch Delete Selected Jobs Cancel an outgoing faxFax tips While the original documents are still scanning Touch Station Number Fax setup Click Fax Settings Click Fax Job Log or Fax Call Log Click Configuration Entering the FTP address FTP Click FTP Shortcut Setup FTP options Following tips may improve the MFP FTP quality FTP tips Click Scan Profile Click Create Scan Profile Create a scan to PC profilePage Understanding scan to PC options Scanning tips Scanning to a USB flash memory deviceTouch Scan to USB drive Sending a job to print Printing Printing from a USB flash memory device Canceling a print job Canceling a job from a computer running Windows Canceling a job from the MFP control panel Touch Menu Settings Printing the menu settingsPrinting a network setup Canceling a job from a Macintosh computer Printing a confidential job Printing a font sample listPrinting a directory list Printing confidential and held jobs At the MFP Touch Held Jobs WindowsMacintosh Copies & Pages or General pop-up menu, select Job Routing Verify Print Printing and deleting held jobsReserve Print Repeat Print Printing on specialty media Select File Æ Print Mac OS Select File Æ Page Setup Loading standard trays and optional trays Size indicators Page Insert the tray into the MFP Touch Paper Type Setting the Paper Type and Paper SizeLoading the multipurpose feeder Touch Paper Menu Touch Paper Size Simplex Duplex Envelope Letterhead letterhead Loading letterhead or preprinted paper Loading paper, transparencies, or envelopes Simplex single sided Closing the multipurpose feeder Loading the 2000-sheet drawerPage Close the loading door Loading the envelope feeder Page Page Linking trays Supported print media Understanding paper and specialty 8 media guidelines Print media sizes Print media size Dimensions Print media sizes Print media types Print media weights Print media weights 100 101 WeightSelecting print media Paper 102 Unacceptable paper for the ADF 103 Envelopes 104 Labels 105 Card stock Avoiding jams Storing print media106 107 Order of installation Installing input options108 MFP 109 110 Installing a 250-sheet or 500-sheet drawer 111 Installing a duplex unit 112 113 Installing memory or option cards 114 Accessing the MFP system board 115 116 117 Installation Installing or removing a memory card 119 Removal 120 Installing or removing a flash memory or firmware card 121 122 Installing an option card 123 Replacing the shield 124 Storing supplies 125 Determining the status of suppliesReady Toner low Touch any button to Ordering a print cartridge Supply Menu selection item What the setting doesConserving supplies Ordering supplies Average cartridge 127Part number Description Yield1 128 Maintenance kit for Part numbers Ordering a maintenance kit129 Ordering pick rollers Ordering a label fuser cleanerOrdering charge rolls Ordering a transfer roller 131 Recycling Lexmark products Touch Automatic Scanner Registration Cleaning the scanner glass flatbed and backing materialScanner registration 132 133 Touch Exit Configuration Menu 134 Moving the MFPMoving the MFP within the office Preparing the MFP for shipment Brightness Adjusting control panel brightness135 Touch Settings Touch General Settings Adjusting screen timeoutAdjusting Power Saver Configuring the MFP 137 Setting Password Protect for the menusRestricting Function Access Touch Settings 138 Setting a password before printing received faxesSelect Always On for Held Fax Mode Disabling the Driver to Fax menu item Releasing held faxes for printing Setting security using the Embedded Web Server EWS139 140 Using the secure EWS 141 Supporting IPSec Internet Protocol Security 142 143 Using 802.1x AuthenticationClick TCP/IP Port Access Disabling ports and protocols 144 Confidential Print SetupClick 802.1x Authentication Click Confidential Print Setup 145 Using the restricted server list function 146 Identifying jams 147 Access doors and trays Paper Jam Check MP Feeder Understanding jam messagesClearing jams 148 Touch Continue Paper Jam Check Env Feeder 149 Touch Continue 150 23x and 24x jams 151 152 153 201 Paper Jam Remove Cartridge 154 155 Touch Continue Paper Jam Open Rear Door 156 157 23x Paper Jam Open Duplex Rear Door 158 159 Clearing ADF Jams290, 291, 292, and 294 Scanner Jams Message Action Understanding MFP messagesOnline technical support Checking an unresponsive MFP 160 Symptom Cause Solution Solving printing problems161 MFP 162 163 Symptom Solution Solving copy quality problemsSolving scan quality problems Solving fax problems Option Action Solving option problems165 Touch Caller ID 166 See Solving 2000-sheet drawer problems Problem Solution Solving 2000-sheet drawer problems167 168 Solving paper feed problems 169 170 Print quality troubleshootingPrinting the print defects guide Printing the print quality test pages Problem Action Solving print quality problems171 172 173 174 Menu selection Purpose Values† 175Driver option Purpose Values† 176 Conventions Electronic emission noticesPart European Community EC directives conformity 177Industry Canada compliance statement Avis de conformité aux normes de l’industrie du Canada 178 Radio interference notice CCC EMC notice 179 180 PartJapanese Vcci notice Korean MIC statement Bsmi EMC notice 181 182 Other telecommunications notices 183 Using this product in GermanyUsing this product in Switzerland South Africa telecommunications notice 184 Noise emission levelsMeter average sound pressure DBA 185 Energy Star 186 Laser notice 187 Index 188 189 PIN 190 191