13.2 <

Troubleshooting>
Caution
To avoid tearing the paper, pull out the jammed paper gently
and slowly. Follow the instructions in the following sections to
clear the jam.

In the tray

1Open and close the front cover. The jammed paper is automatically
ejected from the machine.
If the paper does not exit, go to the next step.
2Remove the jammed paper by gently pulling it straight out.
If the paper does not move when you pull, or if you do not see the
paper in this area, check the fuser area around the toner cartridge.
See page 13.2.
3Open and close the front cover to resume printing.

In the manual tray

1If the paper is not feeding properly, pull the paper out of the
machine.
2Open and close the front cover to resume printing.

In the fuser area or around the toner cartridge

Note
The fuser area is hot. Take care when removing paper from the
machine.
1Open the front cover and pull the toner cartridge out.
2If necessary, pull the manual tray out.
3Remove the jammed paper by gently pulling it straight out.
4If necessary, push the manual tray back into the machine.
5Replace the toner cartridge and close the front cover. Printing
automatically resumes.

In the paper exit area

1Open and close the front cover. The jammed paper is automatically
ejected from the machine.
If the paper does not exit, go to the next step.
2Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there is any resistance
when you pull, stop and go to the next step.