Samsung SF-755P manual Faxing Problems

Faxing Problems

Condition	Suggested solutions
The machine is not	• Unplug the power cord and plug it in again.
working, there is no	• Ensure that there is power to the electrical receptacle.
display and the buttons
are not working.
No dial tone sounds.	• Check that the phone line is connected properly.
	• Check that the phone socket in the wall is working by
	plugging in another phone.
The numbers stored in the	Make sure that the numbers are stored in the memory
memory do not dial	correctly. Print a Phonebook list, referring to page
correctly.	page 6.21.
The document does not	• Make sure that the document is not wrinkled and you are
feed into the machine.	putting it in correctly. Check that the document is the
	right size, not too thick or thin.
	• Make sure that the control panel is firmly closed.
Faxes are not received	• Fax mode should be selected.
automatically.	• Make sure that there is paper in the tray.
	• Check to see if the display shows “Memory Full.”
The machine does not	• Make sure that the document is loaded in the ADF.
send.	• “TX” should show up on the display.
	• Check the other fax machine you are sending to, to see if
	it can receive your fax.
The incoming fax has	• The fax machine sending you the fax may be faulty.
blank spaces or is received	• A noisy phone line can cause line errors.
with a poor-quality.	• Check your machine by making a copy.
	• The toner cartridge may be empty. Replace the toner
	cartridge, referring to page 8.8.
Some of the words on an	The fax machine sending you the fax had a temporary
incoming fax are	document jam.
stretched.
There are lines on the	Check your scanning glass for marks and clean it. See
documents you send.	page 8.5.
The machine dials a	The other fax machine may be turned off, out of paper or
number, but a connection	cannot answer incoming calls. Speak with the other
with another fax machine	machine operator and ask her/him to clear out the
fails.	problem.

9.22 TROUBLESHOOTING