Printing Quality Problems

The dirty inside of the machine or improper paper loading may reduce the print quality. See the table below to clear the problem.

 

 

 

 

Condition

Suggested solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

Light or faded

If a vertical white streak or faded area appears on the page:

 

 

 

 

 

print

• The toner supply is low. You may be able to temporarily

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

extend the toner cartridge life. See “Redistributing Toner” on

 

 

 

AaBbCc

 

 

 

 

page 8.7. If this does not improve the print quality, install a

 

 

 

AaBbCc

 

 

 

 

new toner cartridge.

 

 

 

AaBbCc

 

 

 

 

• The paper may not meet paper specifications; for example,

 

 

 

 

 

 

 

the paper is too moist or too rough. See “Paper

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

 

 

Specifications” on page A.9.

 

 

 

AaBbCc

 

 

 

 

• If the entire page is light, the print resolution setting is too

 

 

 

 

 

 

 

 

 

 

low or Toner Save mode is on. Adjust the print resolution and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

turn Toner Save mode off. See page 3.9 and page 1.37

 

 

 

 

 

 

 

 

 

 

respectively.

 

 

 

 

 

 

 

 

 

 

• A combination of faded or smeared defects may indicate that

 

 

 

 

 

 

 

 

 

 

the toner cartridge needs cleaning. See “Cleaning the Drum”

 

 

 

 

 

 

 

 

 

 

on page 8.9.

 

 

 

 

 

 

 

 

 

 

• The surface of the scanning glass may be dirty. Clean the

 

 

 

 

 

 

 

 

 

 

glass. See page 8.5.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Toner specs

• The paper may not meet specifications; for example, the

 

 

 

 

 

 

 

 

 

 

paper is too moist or too rough. See “Paper Specifications” on

 

 

 

 

AaBbCc

 

 

 

page A.9.

 

 

 

 

AaBbCc

 

 

 

• The transfer roller or paper path may be dirty. Clean the

 

 

 

 

AaBbCc

 

 

 

inside of your machine and the drum. See page 8.4 and

 

 

 

 

AaBbCc

 

 

 

page 8.9.

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dropouts

If generally rounded faded areas, occur randomly on the page:

 

 

 

 

 

 

 

 

 

 

• A single sheet of paper may be defective. Try reprinting the

 

 

 

 

 

AaBbCc

 

 

job.

 

 

 

 

 

AaBbCc

 

 

• The moisture content of the paper is uneven or the paper has

 

 

 

 

 

AaBbCc

 

 

moist spots on its surface. Try a different brand of paper. See

 

 

 

 

 

 

 

“Paper Specifications” on page A.9.

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

• The paper lot is bad. The manufacturing process can cause

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

some areas to reject toner. Try a different kind or brand of

 

 

 

 

 

 

 

 

 

 

paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The toner cartridge may be defective. Vertical repetitive

 

 

 

 

 

 

 

 

 

 

defects on the next page.

9

 

 

 

 

 

 

 

 

 

• If these steps do not correct the problems, contact a service

 

 

 

 

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

 

 

TROUBLESHOOTING 9.15

Page 190
Image 190
Samsung SF-755P manual Printing Quality Problems, Light or faded, Toner specs, Dropouts

SF-755P specifications

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