Troubleshooting

 

 

Problem

Description & Solution

 

 

The display is not

In direct sunlight, you may not be

clear

able to see the display clearly. Moving

 

to a place with different lighting

 

should solve this problem.

 

 

White lines

This may happen if you turn on the

appear on the

device after a long period of disuse,

display

or after removing the battery without

 

turning off the device. This is not

 

related to the device’s life or

 

performance. The display should

 

correct itself shortly.

 

 

“PIN code”

• You are using your device for the

appears

first time. You must enter the

 

Personal Identification Number

 

(PIN) supplied with the SIM card.

 

• The PIN check feature has been

 

enabled. Each time the device is

 

switched on, the PIN has to be

 

entered. To disable this feature,

 

press the Start soft key, select

 

Settings More... Security

 

Disable SIM PIN, and enter the

 

PIN.

 

 

“PUK Required”

The PIN code was entered incorrectly

appears

three times in succession and the SIM

 

card is now blocked. Enter the PUK

 

supplied by your service provider.

 

 

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