| Troubleshooting |
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|
Problem | Description & Solution |
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|
The display is not | In direct sunlight, you may not be |
clear | able to see the display clearly. Moving |
| to a place with different lighting |
| should solve this problem. |
|
|
White lines | This may happen if you turn on the |
appear on the | device after a long period of disuse, |
display | or after removing the battery without |
| turning off the device. This is not |
| related to the device’s life or |
| performance. The display should |
| correct itself shortly. |
|
|
“PIN code” | • You are using your device for the |
appears | first time. You must enter the |
| Personal Identification Number |
| (PIN) supplied with the SIM card. |
| • The PIN check feature has been |
| enabled. Each time the device is |
| switched on, the PIN has to be |
| entered. To disable this feature, |
| press the Start soft key, select |
| Settings → More... → Security → |
| Disable SIM PIN, and enter the |
| PIN. |
|
|
“PUK Required” | The PIN code was entered incorrectly |
appears | three times in succession and the SIM |
| card is now blocked. Enter the PUK |
| supplied by your service provider. |
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