Troubleshooting

 

 

Problem

Description & Solution

 

 

My

• Be sure that you have switched on

correspondent

the microphone.

cannot hear me

• Make sure that the device is close

speaking

enough to your mouth. The

 

microphone is located at the bottom

 

of the device.

 

 

The audio quality

• Adjust the voice volume by pressing

of the call is poor

/ .

 

• Check the signal strength indicator

 

on the display ( ); the number of

 

bars indicates the signal strength,

 

from strong to weak.

 

• Try moving the device slightly or

 

moving closer to a window if you are

 

in a building.

 

 

Calls to and from

• Signals from the network are weak.

the device are

Move to another area.

not connected

• Touching the antenna area on the

properly, and are

bottom of the device may lower the

easily

call quality. Be careful not to touch

disconnected

the antenna area while using the

 

device.

 

 

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