Troubleshooting

 

 

Problem

Description & Solution

 

 

I cannot connect

Ensure that the correct passkey was

to the remote

entered on the device during the

Bluetooth stereo

connection with the headset. Most

headset

Bluetooth headsets have a fixed

 

passkey that would be mentioned in

 

their user’s guide. You would need to

 

enter the passkey when establishing a

 

connection with the headset.

 

 

I cannot listen to

• Ensure that you are connected to

music on the

the Bluetooth stereo headset.

remote

• Ensure that the song that you are

Bluetooth stereo

playing is one of the supported

headset

formats.

 

• Check the battery levels on the

 

Bluetooth stereo headset.

 

• Ensure that the device and headset

 

are within range of each other. The

 

maximum distance between the two

 

should not be more than 10 metres.

 

 

There are breaks

You may observe breaks if there are

in the music

walls that separate the device and the

being played on

Bluetooth stereo headset.

the remote

 

Bluetooth stereo

 

headset

 

 

 

Call History

 

 

 

The call history

You may have activated a filter, and

appears empty

no communication events fitting that

 

filter have been logged. To see all

 

events, press the Start soft key and

 

select Call History. Press the Menu

 

soft key and select Filter No Filter.

 

 

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