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Samsung SGH-I600 SGH-I600LKSFPT, SGH-I600LSSFPT, SGH-I600MASFPT manual 159

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	Troubleshooting

Problem	Description & Solution

Internet Explorer

“Your Internet	Insert proper browser settings.
connection is not	Contact your service provider for
configured	instructions.
properly. Please
verify your
settings in Data
Connections.”
displays

The device is	• Check if you have set up and are
unable to	connected to an Internet service
connect to the	provider.
Internet	• Check if your wireless connection to
	your mobile service provider is
	switched on and the signal from the
	GPRS network is not obstructed.
	• Verify with your service provider
	that your user name and password
	are correct.
	• Verify with your Internet service
	provider that the network you are
	trying to connect is available, or try
	to connect it from another PC.

Camera

Images seem	Check if the camera lens protection
smudged	window is clean.

159

Contents

Smartphone SGH-i600 CHAPTER 1 Getting started CHAPTER 2 The basics CHAPTER 3 Synchronisation CHAPTER 4 Call functions CHAPTER 5 Messaging and the Internet CHAPTER 6 Organizer CHAPTER 7 Multimedia CHAPTER 8 Extra programs CHAPTER 9 Getting connected CHAPTER 10 Troubleshooting CHAPTER 11 Regulatory notices Important safety precautions Drive safely at all times Switch off the device when refuelling Switch off in an aircraft Switch off the device near all medical equipment Sensible use Emergency calls Keep your device away from small children Accessories and batteries Qualified service 1 Getting started What’s in the box Getting to know your device Front view Rear view Keys of your device Page Installing the SIM card Inserting the SIM card Removing the SIM card Installing the battery Installing the battery Removing the battery Charging your device Page Low battery warning Turning your device on or off 2 The basics Using the Home screen Status bar Silent None Vibrate Page Accessing information from the Home screen Customising the Home screen Start menu screen Opening programs or folders Switching between programs Closing programs Entering text Customising your device Operator Settings Regional settings Time and date settings Power settings Accessibility settings Sound settings Setting sounds and notifications Changing the sound profile Owner information Error reporting setting Security settings Locking the device Activating the SIM PIN Locking the SIM card Changing PIN2 Changing the call barring Password Side key setting Menu shortcut settings Assigning a shortcut to a key Accessing a menu using its shortcut Using the quick launcher Adding items to the quick launcher Accessing items from the quick launcher Changing the order of the quick launcher window Removing items from the quick launcher Searching for items Searching for an item Setting up the search options Locking the keys Using an optional memory card Inserting the memory card Removing the memory card Adding and removing programs Adding programs using ActiveSync Adding a program directly from the Internet Removing programs Managing certificates Viewing certificates Deleting a certificate Resetting your device Resetting the device Changing the reset password Using online help 3 Synchronisation Installing ActiveSync Customising connection settings Connecting your device to a computer Connecting with a PC data cable Connecting via Bluetooth Synchronising information Customising synchronisation settings Changing PC settings Setting server synchronisation Configuring an Exchange Server connection Changing the synchronisation schedule 4 Call functions Turning the phone functions on and off Using the Dialling screen Making a call Advanced calling features Making a call from Contacts Making a call from Speed Dial Making a call from Call History Making an international call Making an emergency call Answering or ignoring a call Options during a call Answering a second call Using In-calloptions Conference Private Turn handsfree on/off Save to Contacts View Contact Call-relatedfeatures Checking your voicemail Managing the Speed Dial list Adding a contact to the Speed Dial list Deleting Speed Dial assignments Managing your Call History Viewing details of calls Viewing call timers Customising your phone functions Accessing the Phone setting options Available setting options All Calls Phone number Voice mail number Country code Area code Caller ID Edit Channels Networks Find a New Network Select a Network Preferred Networks Voice Calls Video Calls Own Numbers SDN 5 Messaging and the Internet Messaging Working with SMS or MMS messages Creating and sending an SMS message Creating and sending an MMS message Bcc Subject Preview Add Recipients Edit Item Viewing SMS or MMS messages Proceed To access message options: Reply Switch Accounts Delete All Viewing messages on the SIM card Configuring MMS settings Size Hide address Request read report Receiving Options Home Network Working with e-mailmessages Synchronising e-mailmessages Connecting directly to an e-mailserver Creating an e-mailaccount To make a new account: New Account 2.Select Other (POP3/IMAP) and press the Next soft key Attempt to obtain Creating and sending an e-mailmessage Viewing e-mailmessages To view an e-mailmessage: Download Message Setting downloading options Viewing e-mailattachments Inserting signatures into messages Internet Explorer Connecting to a website Navigating the Internet Explorer Using the Favorites list Adding a web page to the Favorites list Opening a link through the Favorites list Managing Favorites categories Changing Explorer options Using a streaming service (For only Philippines For Globe subscribers For Smart subscribers RSS Reader Reading the latest news Searching for news reports Exporting or importing feeds Changing RSS reader settings 6 Organizer Contacts Creating a contact card Creating a contact card in the device’s memory Creating a contact card on the SIM card Creating a contact card from the Dialling screen Viewing and editing a contact card Searching for a contact card Searching from the contact list Searching using Smart Search Adding a number or address to the Speed Dial list Copying entries between the SIM card and Contacts Copying from Contacts to the SIM card Copying from the SIM card to Contacts Copying all contacts Sending a contact card Deleting a contact card Calendar Creating an appointment Viewing and editing an appointment Switching the view mode Editing an appointment Sending an appointment Deleting an appointment Changing calendar setting options D-Day Creating a D-Daycounter Editing D-Daycategories Deleting a D-Daycounter Tasks Creating a task note Completing a task Beaming a task note Deleting a task Notepad Creating a memo Viewing a memo Sending a memo Deleting a memo Voice Notes Recording a voice note Reviewing a voice note Setting a voice note as the ringtone Deleting a voice note Alarms Setting a wake-upalarm Setting an alarm Stopping an alarm World Clock 7 Multimedia Camera Taking photos Setting camera options Using the keypad shortcuts Viewing photos Recording video clips Setting camcorder options Audio Record Off Playing video clips Changing the default camera settings Windows Media Player Preparing media files About DRM, licences, and protected files Copying media files using ActiveSync Copying media files using the Windows Media Player program on your computer Using libraries Playing music and video files Playing media files from a library Playing media files on a network Setting up a play list Creating a play list Opening the play list Editing the play list Changing the Window Media Player settings Podcast Subscribing to the Podcast service Accessing audio and video services Creating a play list Changing Podcast settings Contents Manager Viewing a picture Viewing pictures as a slide show Playing a sound or video clip Searching for a file Sending a file Copying or moving a file Deleting a file Making a zip file Customising Contents Manager settings 8 Extra programs Games Bubble Breaker Playing a game Solitaire Calculator Performing a calculation Changing the calculator settings Smart Convertor Stopwatch Picsel Viewer Viewing a document Using options in a document view Viewing History Viewing the Favourites list Changing Picsel Viewer settings Download Agent File Explorer Accessing files Using file management options Task Manager Managing running programs Checking the battery status Checking the storage memory 9 Getting connected Beaming with Bluetooth Activating Bluetooth mode Setting Bluetooth profiles Searching for and pairing with a Bluetooth device Using the device options Receiving data with Bluetooth Sending data with Bluetooth Connecting to an FTP server Connecting to a computer via USB Internet Sharing Connecting to the Internet or your network Creating a GPRS connection 2.Select Settings → More... → Connections → GPRS Description Connects to Access point User name Creating a proxy connection Creating a VPN connection Setting up data connections Adding a URL exception Changing the data connection options Using high speed connections via Wi-Fi Turning on Wi-Fiand connecting to a Wi-Finetwork Creating an Wi-Finetwork connection profile Managing Wi-Finetworks Changing the Wi-Fisettings 10Troubleshooting General problems Settings → More... → Security → Disable SIM PIN, and enter the Call problems Page Power and charging problems Program problems Page Bluetooth Bluetooth and deselect Turn on Bluetooth Filter No Filter PC connectivity 11Regulatory notices SAR certification information European Union notice Important safety information General precautions Avoid hot areas Avoid wet areas Mounting Accessories Avoid unstable mounting Adjust the volume Safety precautions for power supply unit Care and maintenance Page Microsoft End User License Agreement GRANT OF SOFTWARE LICENSE. This EULA grants you the following license: DEVICE Software Companion CD Phone Functionality Microsoft DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS Speech/Handwriting Recognition Limitations on Reverse Engineering, Decompilation and Disassembly Single EULA NOTICE REGARDING THE No Rental/Commercial Hosting SOFTWARE as Component of the Device - Software Transfer Termination Security Updates/Digital Rights Management Consent to Use of Data Internet Gaming/Update Features Internet-Based Additional Software/Services Links to Third Party Sites UPGRADES AND RECOVERY MEDIA COMPANION CD RECOVERY MEDIA TRADEMARKS PRODUCT SUPPORT RESTRICTED USE LIABLE FOR ANY AMOUNT IN EXCESS OF TWO HUNDRED FIFTY U.S. DOLLARS (U.S. $250) SOFTWARE PRINTED MATERIALS OR ELECTRONICALLY Declaration of Conformity (R&TTE)