Troubleshooting

 

 

 

 

 

 

 

 

Problem

Description & Solution

 

 

 

 

 

 

 

 

 

I forgot the

If you forget or lose the device

 

 

password, PIN,

password, contact your device dealer.

 

reset password,

If you forget or lose a PIN or PUK

 

 

or PUK codes

code, or if you have not received such

 

 

 

 

 

a code, contact your network

 

 

 

 

 

 

provider. For information about

 

 

 

 

 

 

passwords, contact your access point

 

 

 

 

 

provider, for example, a commercial

 

 

 

 

 

 

Internet Service Provider (ISP),

 

 

 

 

 

 

service provider, or network operator.

 

 

 

 

 

 

 

 

 

 

 

Call problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Description & Solution

 

 

 

 

 

 

 

 

 

I have entered a

• Be sure that you have pressed

.

 

number but it

• Check if your wireless connection to

 

was not dialled

your mobile service provider is

 

 

 

 

 

 

switched on and the signal from the

 

 

 

 

 

network is unobstructed.

 

 

 

 

 

 

• You may have set an outgoing call

 

 

 

 

 

 

barring option.

 

My

• Be sure that your device is switched

correspondent

on ( pressed for more than one

cannot reach me

second).

Check if your wireless connection to your mobile service provider is switched on and the signal from the network is unobstructed.

You may have set an incoming call barring option.

155