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| Troubleshooting | |
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| Problem | Description & Solution |
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| I forgot the | If you forget or lose the device |
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| password, PIN, | password, contact your device dealer. | ||||
| reset password, | If you forget or lose a PIN or PUK |
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| or PUK codes | code, or if you have not received such | ||||
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| a code, contact your network |
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| provider. For information about |
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| passwords, contact your access point | |
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| provider, for example, a commercial |
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| Internet Service Provider (ISP), |
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| service provider, or network operator. | |
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| Call problems |
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| Problem | Description & Solution |
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| I have entered a | • Be sure that you have pressed | . | |||
| number but it | • Check if your wireless connection to | ||||
| was not dialled | your mobile service provider is |
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| switched on and the signal from the | |
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| network is unobstructed. |
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| • You may have set an outgoing call |
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| barring option. |
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My | • Be sure that your device is switched |
correspondent | on ( pressed for more than one |
cannot reach me | second). |
•Check if your wireless connection to your mobile service provider is switched on and the signal from the network is unobstructed.
•You may have set an incoming call barring option.
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