Printing problems

Condition

Possible cause

Suggested solutions

 

 

 

The machine does not

The printer driver may be incorrectly installed.

Uninstall and reinstall the machine’s driver.

print.

 

 

The machine is malfunctioning.

Check the display message on the control panel to see if the machine is indicating a

 

 

 

system error. Contact a service representative.

 

 

 

 

The document size is so big that the hard disk

Get more hard disk space and print the document again.

 

space of the computer is insufficient to access the

 

 

print job.

 

 

 

 

 

The output tray is full.

Once the paper is removed from the output tray, the machine resumes printing.

 

 

 

The machine selects print

The paper option that was selected in the

For many software applications, the paper source selection is found under the Paper tab

materials from the wrong

Printing Preferences may be incorrect.

within the Printing Preferences (see "Opening printing preferences" on page 34).

paper source.

 

Select the correct paper source. See the printer driver help screen (see "Using help" on

 

 

page 36).

 

 

 

A print job is extremely

The job may be very complex.

Reduce the complexity of the page or try adjusting the print quality settings.

slow.

 

 

 

 

 

Half the page is blank.

The page orientation setting may be incorrect.

Change the page orientation in your application (see "Opening printing preferences" on

 

 

page 34). See the printer driver help screen (see "Using help" on page 36).

 

 

 

 

The paper size and the paper size settings do not

Ensure that the paper size in the printer driver settings matches the paper in the tray.

 

match.

Or, ensure that the paper size in the printer driver settings matches the paper selection

 

 

 

 

in the software application settings you use (see "Opening printing preferences" on

 

 

page 34).

 

 

 

5. Troubleshooting 179

Page 179
Image 179
Samsung SLC410WXAA, SLC410WXAC Machine selects print, Paper source, Print job is extremely, Slow Half the page is blank