Samsung SLC410WXAA, SLC410WXAC Troubleshooting

212

Quick Guide for Windows 8 User

Troubleshooting

Problem Suggested Solutions

Samsung Printer

Experience is not shown

when you click more

settings.

Samsung Printer Experience is not installed.

Download the app. from the Windows Store and

install it.

Machine information is

not displayed when you

click the device in the

Devices and Printers.

Check the Printer properties. Click the Ports tab.

(Control Panel > Devices and Printers > Right-click

on your printer icon and select Printer properties)

If the port is set to File or LPT, uncheck them and

select TCP/IP, USB, or WSD.

Contents

Main BASIC 1. Introduction 2. Learning the Basic Usage 3. Maintenance 4. Troubleshooting 1. Introduction Key benefits Environmentally friendly Print with excellent quality and speed Convenience Key benefits Wide range of functionality and application support Supports various wireless network setting method Page Features by models Software Features by models Variety feature (: Included, Blank: Not available) Useful to know About this users guide Conventions General icons Explanation of all icons and signs used in this chapter Important safety symbols Operating environment Warning Operating method Installation / Moving Maintenance / Checking Supply usage Page Accessories Front view Rear view Control panel overview Turning on the machine Windows 1 2 3 4 Reinstalling the driver Page Page This chapter provides information on how to load print media into your machine. Tray overview To change the size, you need to adjust the paper guide. Page 5 Page Labels Card stock/ Custom-sized paper Preprinted paper Setting the paper size and type Printing 1 2 3 5 4 Canceling a print job 1 2 3 4 Page Using help Eco printing Setting Eco mode on the control panel Setting eco mode on the driver Eco options Result simulator 3. Maintenance Page Available supplies Page Available maintenance parts Page Storing the toner cartridge Handling instructions Toner cartridge usage Estimated cartridge life Redistributing toner Page Replacing the toner cartridge Page Replacing the waste toner container Page Replacing the imaging unit Page Cleaning the machine Cleaning the outside Cleaning the inside Page Page 4. Troubleshooting Tips for avoiding paper jams Page Page Page Page The color of the LED indicates the machine's current status. Status LED Toner / WPS / Power / Eco LED Page General specifications Page Print media specifications Page Page System requirements Microsoft Windows Mac Linux Network environment Laser safety statement Ozone safety Power saver Recycling China only Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) The United States of America only State of California Proposition 65 Warning (US Only) Radio frequency emissions FCC information to the user Canadian radio interference regulations United states of america Federal communications commission (FCC) Intentional emitter per FCC Part 15 FCC statement for wireless LAN use: Russia only Germany only Turkey only Thai only Important Important warning: Declaration of conformity (European countries) Approvals and Certifications EC Certification European radio approval information (for products fitted with EU-approved radio devices) European states qualified under wireless approvals: European states with restrictions on use: Regulatory compliance statements Wireless guidance Israel only Page Copyright Page ADVANCED 1. Software installation 2. Using a network-connected machine 3. Special features 4. Useful management tools Page 1. Software installation Installation for Mac Reinstallation for Mac Installation for Linux Reinstallation for Linux 2. Using a network- connected machine Useful network programs SyncThru Web Service SyncThru Web Admin Service SetIP Printing a network configuration report 1 2 3 Page Page Windows 1 3 4 5 Silent installation Mode Command-line Parameters Following table shows commands that can be used in the command window. Mac 1 on. 3 For Mac OS X 10.8, double-click the CD-ROM that appears on Finder. 4 5 6 Page Page Page Setting IPv6 addresses DHCPv6 address configuration (Stateful) 1 2 3 From the SyncThru Web Service 1 2 3 Page Getting started Understanding your network type Wireless network name and network password Introducing wireless set up methods Page Using the WPS button Items to prepare Choosing your type Machines with a display screen Connecting in PBC mode 1 2 3 Connecting in PIN mode 1 2 3 Machines without a display screen Connecting in PBC mode 1 2 3 Connecting in PIN mode 1 2 3 4 Re-connecting to a network Canceling the connection process Disconnecting from a network Using the menu button 1 2 3 Setup using Windows Access point via USB cable Creating the infrastructure network 1 2 Page 7 screen. Then, click Next. 8 the name (SSID) of the access point you want to use and click Next. 9 10 11 Access point without a USB cable (recommended) Page Page Ad hoc via USB cable Creating the ad hoc network in Windows 1 3 4 5 6 7 8 9 10 11 Setup using Mac Access point via USB cable Page 11 Next. If the screen does not appear, go to step 15. 12 the name (SSID) of the access point you want to use and click Next. 13 Page Page 12 13 Ad hoc via USB cable Creating the ad hoc network in Mac 1 Page 12 settings and click Next. 13 14 15 Using a network cable Items to prepare Printing a network configuration report 1 2 3 4 5 6 7 8 3 9 10 4 5 6 Setting the Wi-Fi Direct for mobile printing Setting up Wi-Fi Direct Setting up the mobile device Troubleshooting Problems during setup or driver installation Printers Not Found Connecting Failure - SSID Not Found Connecting Failure - Invalid Security Connecting Failure - General Connection Error Connecting Failure - Connected Wired Network Connecting Failure - Assigning the IP address PC Connection Error Other problems Page Samsung Mobile Print What is Samsung Mobile Print? Downloading Samsung Mobile Print Supported Mobile OS Supported devices Using the NFC feature Requirements Printing 1 2 Using the NFC feature 3 5 4 Google Cloud Print Registering your Google account to the printer 10 1 2 3 4 5 6 Page 3. Special features Altitude adjustment Changing the default print settings Setting your machine as a default machine Printing to a file (PRN) You will sometimes need to save the print data as a file. 1 2 3 For example, c:\Temp\file name. Understanding special printer features Page Page Page Page Page Page Mac printing Printing on both sides of the paper 1 2 3 4 5 Using help Page Linux printing Configuring Printer Properties 4 1 2 3 Page Page Samsung Easy Color Manager Page Easy Eco Driver Accessing SyncThru Web Service 1 2 Logging into SyncThru Web Service 1 2 SyncThru Web Service overview Information tab Settings tab Security tab Maintenance tab Setting the system administrators information Page Understanding Samsung Easy Printer Manager Advanced settings user interface overview Device Settings Page Using Samsung Printer Status Samsung Printer Status overview Using Samsung Printer Status Opening Unified Driver Configurator 1 2 3 Printers configuration Printers tab Classes tab Ports configuration Page Paper feeding problems Power and cable connecting problems Page Page Page Page Page Page Page Page Page A A Page Common Windows problems Common Mac problems Common Linux problems Page Quick Guide for Windows 8 User Page System requirements A locally connected machine is a machine directly attached to your computer using the cable. 1 The driver is automatically installed from the Windows Update. on. 2 3 Page Installing the driver over the network 1 4 on. Also, your machines IP address should have been set (see "Setting IP address" on page 96). 2 3 Page Installing the driver over the wireless network 1 4 machine driver to print from an application. 2 3 Page Uninstalling the driver Understanding the Samsung Printer Experience Adding/Deleting Printers Adding a printer 1 Or, right-click the Samsung Printer Experience page and select Settings. 2 3 You can see the added printer. Page Page Advanced tab Security tab Page Accessing management tools Installing accessories Troubleshooting Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page A accessing loading C cleaning O print media overlay printing P placing a machine T toner cartridge tray troubleshooting U