Understanding display messages
138
4. Troubleshooting
9
Toner-related messages
Message Meaning Suggested solutions
•Error [error number]
Toner Cart Failure:
[error number]
Call for service
•Error [error number]
Toner Failure: [error
number]
Install toner again
•Toner not installed
Toner cartridge is
not installed.
Install it
A toner cartridge is
not installed.
Reinstall the toner cartridge.
A toner cartridge is
not being detected
Reinstall the toner cartridge two or
three times to confirm it is seated
properly. If the problem persists,
contact the service representatives.
Not removed
protective film from
toner.
Remove the protective film from
the toner cartridge.
•IMG. Not
Compatible
Imaging unit is not
compatible.
Check guide
The imaging unit
you have installed is
not for your
machine.
Install a Samsung-genuine imaging
unit, designed for your machine.
•IMG. Not Installed
Imaging unit is not
installed.
Install the unit.
The imaging unit is
not installed.
Reinstall the imaging unit two or
three times. If the problem persists,
call for service.
•Prepare IMG. unit
Prepare new
imaging unit
The estimated
imaging unit life is
close.
Prepare a new imaging unit for
replacement (see "Available
consumables" on page 90).
•Replace IMG. unit
Replace with new
imaging unit
The indicated
imaging unit has
almost reached its
estimated imaging
unit life.
• You can choose Stop or
Continue as shown on the
control panel. If you select Stop,
the printer stops printing and
you cannot print any more
without changing the imaging
unit. If you select Continue, the
printer keeps printing but the
printing quality cannot be
guaranteed.
Replace the imaging unit for the
best print quality when this
message appears. Using a
imaging unit beyond this stage
can resultin printing quality
issues (see "Replacing the
imaging unit" on page 100).
• If the machine stops printing,
replace the imaging unit (see
"Replacing the imaging unit" on
page 100).
•Toner Not
compatible
Toner cartridge is
not compatible.
Check guide
The indicated toner
cartridge is not
suitable for your
machine.
Install the corresponding toner
cartridge with a Samsung-genuine
cartridge (see "Replacing the toner
cartridge" on page 97).
Message Meaning Suggested solutions