Touch screen responds slowly or improperly

Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

216

SM-G800HZDDSER, SM-G800HZKDSER, SM-G800HZWDBTC, SM-G800HZBDAFR, SM-G800HZKDACR specifications

The Samsung SM-G800 series comprises several models, including SM-G800HZWAXFE, SM-G800HZWAAFG, SM-G800HZDDTHR, SM-G800HZDDXFE, and SM-G800HZDDLYS. These devices are notable for their impressive balance of performance and portability.

One of the standout features of the SM-G800 series is its compact design, which is particularly appealing to users who prefer a smaller phone without sacrificing performance. The devices are equipped with a 4.4-inch Super AMOLED display, offering vibrant colors and deep contrasts that enhance visual experiences. With a resolution of 1280x720 pixels, the screen delivers sharp images whether for viewing photos, videos, or browsing the web.

Under the hood, these models are powered by a quad-core processor, ensuring smooth multitasking capabilities and efficient performance. The combination of this processing power with 2GB of RAM allows users to run multiple applications simultaneously without any noticeable lag. The internal storage options usually start at 16GB, expandable via microSD, allowing users to store their multimedia files effortlessly.

Camera performance is another highlight of the SM-G800 series. The rear camera typically features a 16-megapixel lens, complete with autofocus and LED flash, which captures stunning images in various lighting conditions. The front-facing camera, usually around 2 megapixels, is adequate for selfies and video calls. Advanced features such as HDR and various shooting modes enhance the photography experience.

Battery life is commendable, typically featuring a removable lithium-ion battery with a capacity of around 2100 mAh. This allows for extended usage throughout the day, with reliable performance for calls, browsing, and multimedia consumption. Furthermore, the devices support fast charging technology, minimizing downtime.

In terms of connectivity, the Samsung SM-G800 series is well-equipped with support for 4G LTE, Wi-Fi, Bluetooth, and GPS. These features ensure users stay connected and can access their favorite applications and services without interruptions.

The SM-G800 models run on Android, providing access to millions of apps through the Google Play Store. Overall, the Samsung SM-G800 series offers a well-rounded package with its stylish design, excellent camera capabilities, decent performance, and solid battery life, making it a suitable choice for consumers looking for a compact smartphone.