Settings

For better fingerprint recognition

When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:

•The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.

•The protective films supplied with the device may cause the fingerprint recognition sensor to malfunction. Remove the protective film to improve fingerprint sensitivity.

•Ensure that the fingerprint recognition area and your fingers are clean and dry.

•The device may not recognise fingerprints that are affected by wrinkles or scars.

•The device may not recognise fingerprints from small or thin fingers.

•If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.

•To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

•In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.

Registering fingerprints

1

2

On the Settings screen, tap Lock screen and security →Fingerprint Scanner.

Unlock the screen using the preset screen lock method.

If you have not set a screen lock method, create one.

205