Troubleshooting

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

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Samsung SM-N915FZKYSEB, SM-N915FZWYEUR, SM-N915FZKYATO, SM-N915FZWYTPH manual Another Bluetooth device is not located

SM-N915FZKYXEH, SM-N915FZKYETL, SM-N915FZKYXEF, SM-N915FZWYEUR, SM-N915FZKYXEO specifications

The Samsung SM-N915FZKYSEB and SM-N915FZWYSEB are variations of the Galaxy Note 4 series, which debuted in 2014. Positioned as flagship devices, both models brought several impressive features and technologies that set them apart in a competitive market.

One of the standout characteristics of these devices is their expansive 5.7-inch Quad HD Super AMOLED display. With a resolution of 2560 x 1440 pixels, the screen offers vibrant colors, deep blacks, and sharp images, providing an exceptional viewing experience for multimedia consumption and productivity tasks. The display is also equipped with Corning Gorilla Glass 3 for added durability and protection against scratches.

Under the hood, the SM-N915F series is powered by the Exynos 5433 processor, which delivers excellent performance for multitasking and demanding applications. The inclusion of 3GB RAM ensures smooth operation, allowing users to run multiple applications simultaneously without lag. Additionally, the devices come with either 32GB or 64GB of internal storage, which can be expanded via a microSD card slot, catering to users who require additional space for apps, photos, and videos.

The camera system is another notable feature of the Galaxy Note 4 models. Equipped with a 16-megapixel rear camera with optical image stabilization (OIS), users can capture stunning photos and videos in various lighting conditions. The front-facing 3.7-megapixel camera is perfect for selfies and video calls, enhancing the overall photography experience.

Samsung's signature S Pen stylus enhances the functionality of the Note series. The S Pen offers precise input for note-taking, drawing, and navigating the device. Features like Air Command, Smart Select, and Screen Write provide users with a versatile and intuitive way to interact with their device.

In terms of connectivity, both models support 4G LTE, Wi-Fi, Bluetooth, and NFC, enabling seamless data transfer and connectivity options. The inclusion of a removable 3220 mAh battery ensures that users can easily swap out batteries for extended usage without being tethered to a charger.

In summary, the Samsung SM-N915FZKYSEB and SM-N915FZWYSEB are exemplary devices that combine cutting-edge technology with user-oriented features. From their dazzling displays and powerful performance to the innovative S Pen and robust camera capabilities, these models continue to be a solid choice for those seeking a premium smartphone experience.