English_117
If you encounter any problems using your camcorder, check the following before asking for service repair.
If these instructions do not solve your problem, contact the nearest Samsung authorised service center.
Symptoms and solutions

Power

Symptom Explanation/Solution
The camcorder does not turn on.
The battery pack may not be installed on your camcorder.
Insert a battery pack into the camcorder.
The inserted battery pack may be discharged.
Charge the battery pack or replace it with a charged one.
If you use an AC power adaptor, make sure it is properly connected to the
wall outlet.
Remove the battery pack or unplug the AC power adaptor, and reconnect
the power supply to the camcorder before turning it on.
The power automatically turns
off.
Is "Auto Power Off" set to "5 Min"?
If no button is pressed for about 5 minutes, the camcorder is automatically
turned off ("Auto Power Off"). To disable this option, change the setting of
"Auto Power Off" to "Off" page 93
The battery pack is almost discharged. Charge the battery pack or replace it
with a charged one.
Use the AC power adaptor.
Power cannot be turned off . Remove the battery pack or unplug the AC power adaptor, and reconnect
the power supply to the camcorder before turning it on.
The battery pack is quickly
discharged.
The temperature is too low.
The battery pack is not fully charged. Recharge the battery pack.
The battery pack reached the end of its lifespan and cannot be recharged.
Use another battery pack.