| Issues | Solutions and Explanations |
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| You have intermittent loss of | •• Check the cable connections and reconnect them. |
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| audio or video. | •• Loss of audio or video can be caused by using overly rigid or thick |
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| cables. Make sure the cables are flexible enough for long term use. If |
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| mounting the TV to a wall, we recommend using cables with 90 degree |
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| connectors. |
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| You see small particles when | •• This is part of the product’s design and is not a defect. |
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| you look closely at the edge of |
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| the frame of the TV. |
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| The PIP menu is not available. | •• PIP functionality is only available when you are using a HDMI, PC or |
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| Component source. | ▶ |
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POP (TV’s internal banner ad) | •• Select Home Use under Plug & Play mode. For details, refer to Plug & | ||
| appears on the screen. | Play Feature. |
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