| Issues | Solutions and Explanations |
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| A “Mode not supported' | •• Check the supported resolution of the TV, and adjust the external |
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| message is shown.” message | device’s output resolution accordingly. Refer to the resolution settings in | |
| appears. | the user manual. | |
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| Caption on TV menu is greyed | •• You cannot select the Caption menu if you have selected a source |
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| out. | connected to the TV via HDMI or Component. | |
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| •• The external device’s Capton function must also be activated. | |
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| There is a plastic smell from the | •• This smell is normal and will dissipate over time. |
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| TV. |
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