I Can't Hear the Sound Clearly
Testing the sound
menu More Support Self Diagnosis Sound Test Try Now
If the TV plays the Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.
The problem | Try this! | |
|
| |
There is no sound or | Check the volume control of the device (cable/satellite box, DVD, | |
connected to your TV. | ||
the sound is too low at | ||
Make sure that the TV and stand are properly aligned, according to the method | ||
maximum volume. | ||
of installation. | ||
| ||
|
| |
| Be sure to press the menu, and then select Speaker List TV Speaker. | |
| If you are using an external device, check the device’s audio output option. (For | |
| example, you may need to change your cable box’s audio option to HDMI if the | |
The picture is good but | box connected to your TV is using an HDMI cable.) | |
To listen to the computer sound, connect the external speaker to the computer’s | ||
there is no sound. | ||
audio output connector. | ||
| ||
| If your TV has a headphone jack, make sure there is nothing plugged into it. | |
| Reboot the connected device by disconnecting and then reconnecting the | |
| device’s power cable. | |
|
| |
| Make sure that the audio cable is connected to the correct audio output | |
| connector on the external device. | |
| For antenna or cable connections, check the signal information. A low signal | |
| level may cause sound distortions. | |
| Run Sound Test (menu More Support Self Diagnosis Sound Test). | |
The speakers are making | The speakers may play different sounds, depending on whether the stand is | |
an odd sound. | installed. If the TV is installed without the stand, insert the rubber stoppers into | |
| the screw holes in the stand. | |
| ●● If the TV is installed with the stand and the screw holes in the stand are not | |
| covered by rubber stoppers, sound may be fuzzy and indistinct. | |
| ●● Do not misplace the rubber stoppers when the TV is installed with the stand. | |
| ●● Make sure that the TV is installed on a flat surface. | |
|
|