The problem

Try this!

 

 

The Broadcasting option

Broadcasting is only available when the Source is set to TV.

The Broadcasting menu cannot be accessed while you watch TV using a cable

has been deactivated.

box or satellite receiver.

 

The Broadcasting menu cannot be accessed while a recording is in progress or

 

the timeshift function is running.

 

 

 

 

The settings are lost

If the Use Mode is set to Store Demo, the TV's audio and video settings are

after 5 minutes or every

automatically reset every 5 minutes.

 

 

time the TV is turned off.

Change the Use Mode (menu

More

Support

Use Mode) to Home Use.

 

 

 

There is an intermittent

Check the cable connections and reconnect them.

 

Loss of audio or video can be caused by using overly rigid or thick cables.

loss of audio or video.

Make sure the cables are flexible enough for long term use.

 

 

 

 

 

 

There are small particles

This is part of the product’s design and is not a defect.

on the TV's bezel.

 

 

 

 

 

 

The PIP menu is not

PIP functionality is only available when you are viewing video from an HDMI

available.

source on the main screen.

 

 

 

 

 

 

 

 

A POP (TV’s internal

 

 

 

 

banner ad) appears on

Change the Use Mode (menu

More

Support

Use Mode) to Home Use.

the screen.

 

 

 

 

 

 

The TV is making a

The expansion and contraction of the TV's outer casing may cause a popping

popping noise.

noise. This does not indicate a product malfunction. The TV is safe to use.

 

 

 

Your TV utilises high-speed switching circuits and high levels of electrical

 

current. Depending on the TV's brightness level, the TV may seem slightly noisier

The TV is making a

than a conventional TV.

 

 

 

Your TV has undergone strict quality control procedures that meet our demanding

humming noise.

performance and reliability requirements.

 

 

 

 

 

 

Some noise coming from the TV is considered normal and is not an acceptable

 

cause for an exchange or refund.