The problem | Try this! |
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The Broadcasting option
Broadcasting is only available when the Source is set to TV.
The Broadcasting menu cannot be accessed while you watch TV using a cable
has been deactivated.
box or satellite receiver.
| The Broadcasting menu cannot be accessed while a recording is in progress or | ||||
| the timeshift function is running. |
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The settings are lost | If the Use Mode is set to Store Demo, the TV's audio and video settings are | ||||
after 5 minutes or every | automatically reset every 5 minutes. |
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time the TV is turned off. | Change the Use Mode (menu | More | Support | Use Mode) to Home Use. | |
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There is an intermittent | Check the cable connections and reconnect them. |
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Loss of audio or video can be caused by using overly rigid or thick cables. | |||||
loss of audio or video. | |||||
Make sure the cables are flexible enough for long term use. | |||||
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There are small particles | This is part of the product’s design and is not a defect. | ||||
on the TV's bezel. | |||||
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The PIP menu is not | PIP functionality is only available when you are viewing video from an HDMI | ||||
available. | source on the main screen. |
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A POP (TV’s internal |
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banner ad) appears on | Change the Use Mode (menu | More | Support | Use Mode) to Home Use. | |
the screen. |
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The TV is making a | The expansion and contraction of the TV's outer casing may cause a popping | ||||
popping noise. | noise. This does not indicate a product malfunction. The TV is safe to use. | ||||
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| Your TV utilises | ||||
| current. Depending on the TV's brightness level, the TV may seem slightly noisier | ||||
The TV is making a | than a conventional TV. |
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Your TV has undergone strict quality control procedures that meet our demanding | |||||
humming noise. | |||||
performance and reliability requirements. |
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| Some noise coming from the TV is considered normal and is not an acceptable | ||||
| cause for an exchange or refund. |
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