There is a problem with the screen

Finding the Information You Need for Service

Support > Contact Samsung Try Now

Use this option to find the support service website's address and contact number, your TV's model number, your TV's software version, the Smart Hub info, and other information you need to receive the service support.

"" Press a to view the open source licence.

Testing the Picture

Support > Self Diagnosis > Picture Test Try Now

Before you review the list of problems and solutions below, run the Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

"" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.

"" If the test picture is displayed properly, there may be a problem with the external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

UE32J5200AKXRU, UE50J6175AUXXE, UE60J6100AKXXU, UE48J5200AUXRU, UE58J5200AWXZF specifications

The Samsung UE58J5200AWXXH, UE58J5200AWXXC, UE58J5200AWXXN, and UE58J5200AWXZF are part of Samsung's J5200 series of televisions, designed to provide a compelling blend of features and value for viewers seeking quality entertainment without breaking the bank. These 58-inch models boast a sleek design, making them a stylish addition to any living room or entertainment space.

One of the standout features of the UE58J5200 series is its Full HD resolution, offering a crisp 1920 x 1080 pixel display. This high-definition picture ensures that users can enjoy their favorite movies, TV shows, and sports events with clear visuals and vibrant colors. Thanks to Samsung's Wide Color Enhancer technology, the television enhances color richness and accuracy, resulting in more lifelike images that capture the viewer's attention.

The televisions are equipped with a Direct LED backlighting system, which improves brightness uniformity and overall picture quality. This technology provides deeper blacks and brighter whites, making the viewing experience more enjoyable in various lighting conditions. Furthermore, the Motion Rate 100 technology helps reduce motion blur, allowing for smooth transitions during fast-moving scenes, which is crucial for action-packed movies and sports programming.

Samsung has also integrated several connectivity options into these models. They feature multiple HDMI and USB ports, enabling users to connect various devices such as gaming consoles, Blu-ray players, and external hard drives. The inclusion of the Samsung Smart Hub provides access to a wide range of apps and streaming services, making it easy to enjoy content from popular platforms like Netflix, YouTube, and more. The user-friendly interface simplifies navigation and enhances the overall viewing experience.

In terms of sound quality, the UE58J5200AWXX series features Dolby Digital Plus technology, which enhances audio performance and provides an immersive experience to complement the stunning visuals. Additionally, the built-in speakers deliver clear dialogue and dynamic sound output, enhancing the entertainment experience.

Overall, the Samsung UE58J5200AWXXH, UE58J5200AWXXC, UE58J5200AWXXN, and UE58J5200AWXZF televisions offer a well-rounded package for users seeking large-screen viewing. With their impressive picture quality, user-friendly smart features, and solid audio performance, these models represent a great choice for anyone looking to elevate their home viewing setup without compromising quality.