Samsung VR10F71UCBC/EG, VR10F71UCBC/EO Troubleshooting for Error Codes, Error Code Cause Solution

TROUBLESHOOTING FOR ERROR CODES

ERROR CODE	CAUSE	SOLUTION
	• A foreign substance (string,	• Turn off the Power Switch at the bottom and
	paper, toy etc.) is caught in	remove the foreign substance from the power
	the power brush.	brush.
	• A foreign substance (string,	• Turn off the Power Switch at the bottom and
	paper, toy etc.) is caught in	remove the foreign substance from the left
	the left driving wheel.	driving wheel.
	• A foreign substance (string,	• Turn off the Power Switch at the bottom and
	paper, toy etc.) is caught in	remove the foreign substance from the right
	the right driving wheel.	driving wheel.
	• Check the Bumper sensor.	• Turn off the at the bottom, and then remove
		the obstacle from the front of the vacuum
		cleaning robot or move it to a different location.
	• A foreign substance (dust,	• Turn off the Power Switch at the bottom and
	stain etc.) is on the Obstacle	wipe the foreign substance from the front and
	sensor window.	rear sensor windows using a soft cloth.
	• A foreign substance (Dust,	• Turn off the Power Switch at the bottom and
	stain etc.) is on the Cliff sensor	wipe the foreign substance on the cilff sensor
	window.	window with a soft cloth.
	• Dust bin not inserted.	• Insert the dust bin until you hear a “Click”
		sound.
	• A foreign substance (String,	• Turn off the Power Switch at the bottom and
	cloth etc.) is caught on the	wipe the foreign substance from the edge-
	edge-cleaning side rotating	cleaning side rotating brush.
	brush.
	• The battery is defective or	• Turn off the emergency switch at the bottom
(scrolls)	open-circuited.	of the robot and contact the service center.

❈If you press the Start/Stop button or turn off the Power Switch, the error code is cleared.

05 TROUBLESHOOTING

troubleshooting _45