Press here
If you experience troubles with connecting the HUB and M7, try relocating the M7 so that the M7 is closer to the wireless router or HUB.
•• Connect it correctly.
•• Press the Mute button to cancel the mute function.
•• Adjust the volume.
•• TV SoundConnect is supported by some Samsung TVs released after 2012. Check your TV to see if it supports TV SoundConnect.
•• Press and hold the TV SoundConnect button to reset the connection.
•• Update your TV with the latest firmware.
•• Contact the Samsung Call Center.
•• Press and hold the TV SoundConnect
button for more than 5 seconds to reset TV SoundConnect and connect a new TV.
•• Plug in the HUB.
•• Connect the LAN cable to the Ethernet switch on the back of the HUB and to your wireless router.
•• Reset the HUB (see page 66).
Remedy
•• Connect the power plug to the outlet.
•• Disconnect the power plug and connect it again.
Appendix
AATroubleshooting
Before requesting service, please check the following.
|
|
Symptom | Check |
The unit will not turn on. | •• Is the power cord plugged into the |
| outlet? |
A function does not work when | •• Is there static electricity in the air? |
the button is pressed. |
|
Sound is not produced. | •• Is the Mute function on? |
| •• Is the volume set to minimum? |
|
|
The TV SoundConnect (TV pairing) | •• Does your TV support TV |
failed. | SoundConnect? |
| •• Is your TV firmware the latest |
| version? |
| •• Does an error occur when |
| connecting? |
|
|
|
HUB doesn't work properly | •• Is the HUB plugged in? |
|
| •• Is the LAN cable connected to |
|
| the wireless router and the HUB |
|
| properly? |
|
| •• When the Hub is plugged in, do |
|
| the HUB’s front indicators show it’s | •• |
| operating properly? |
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