Code

 

Action

 

 

 

Check the fan motor.

FC

Power off and power the machine on after 2-3 minutes, and

 

 

then try again.

 

 

 

Check the water supply line.

 

• Check for the connection of the water line (including water

 

 

taps).

4C

• Power off and power the machine on after 2-3 minutes, and

 

then try again.

 

 

 

• Depending on the model, the drain system drains water

 

 

automatically. The POWER and START/PAUSE buttons may be

 

 

disabled during this process.

 

 

 

Laundry needs protection because the water being supplied is

 

too hot.

4C2

• Make sure the cold and hot water taps are properly

 

connected.

 

 

 

• Power off and power the machine on after 2-3 minutes, and

 

 

then try again.

 

 

 

Check the drain system.

5C

Make sure the drain filter is not clogged.

If the drain filter is clogged, clean the filter and restart the

 

 

 

machine.

 

 

 

Check the washing heater.

HC

Power off the machine and contact a local Samsung service

 

 

centre.

 

 

 

Check the drying heater.

HC2

Power off and power the machine on after 2-3 minutes, and

 

 

then try again.

 

 

 

Check the spinning process.

 

• The load may not be balanced inside the drum. Check the

Ub

 

drum and make sure the load is balanced.

 

• Press START/PAUSE to resume operation, or power off and

 

 

power the machine on after 2-3 minutes, and then try again.

 

 

 

Check the MEMS sensor.

8C, 8C1, 8C2

Power off and power the machine on after 2-3 minutes, and

 

 

then try again.

 

 

 

Troubleshooting

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Samsung WD17J7825KP/SV manual HC2