Problem

 

Action

 

 

 

 

• Make sure the Auto Detergent and Auto Softener settings are

 

 

properly configured.

 

 

• Make sure you use the recommended types of detergent as

Excessive suds.

 

appropriate.

 

Use high efficiency (HE) detergent to prevent oversudsing.

 

 

• Reduce the detergent amount for soft water, small loads, or

 

 

lightly soiled loads.

 

 

Non-HE detergent is not recommended.

 

 

 

 

• Make sure the remaining amount of detergent and fabric

Cannot apply

 

softener is not over the limit.

 

Make sure the Auto Dispense function is activated, with both

additional detergent.

 

the Water Hardness and Concentration settings properly

 

 

 

 

specified.

 

 

 

 

 

• Plug the power cord into a live electrical outlet.

 

 

• Check the fuse or reset the circuit breaker.

 

 

• Close the door and press or tap Start/Pause to start the

 

 

washing machine.

 

 

 

For your safety, the washing machine will not tumble or spin

 

 

unless the door is closed.

 

 

Before the washing machine starts to fill, it will

make a series

 

 

of clicking noises to check the door lock and does a quick

Stops.

 

drain.

 

 

• There may be a pause or soak period in the cycle. Wait briefly

 

 

and the washing machine may start.

 

 

• Make sure the mesh filter of the water supply hose at the

 

 

water taps are not clogged. Periodically clean the mesh filter.

 

If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin. As

 

 

soon as the washing machine regains sufficient

power, it will

 

 

operate normally.

 

 

 

 

 

Troubleshooting

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Samsung WW75J4213IW/SV manual Troubleshooting