Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

• Make sure to press or tap Start/Pause to start the washing

Does not start.

 

machine.

•

Make sure Child Lock is not activated.

 

 

• Before the washing machine starts to fill, it will make a series

 

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

•

Make sure the door is properly closed.

insufficient, or no

•

Make sure the water supply hose is not frozen.

water is supplied.

•

Make sure the water supply hose is not kinked or clogged.

 

• Make sure there is sufficient water pressure.

 

 

 

• Make sure the washing machine is running with sufficient

 

 

water pressure.

After a cycle,

• Make sure the detergent is added to the centre of the

 

detergent drawer.

detergent remains in

 

•

Make sure the rinse cap is inserted properly.

the detergent drawer.

•

If using granular detergent, make sure the detergent selector is

 

 

 

in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

Troubleshooting

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