Troubleshooting

If you have a problem with your new MP4 player, check for a solution in this list. If the problem persists, contact your local Samsung Customer Service Centre.

PROBLEM

SOLUTION

 

Power will not turn on if the battery is completely

Power will not turn on.

drained. Recharge the battery and turn the power

on again.

 

 

Press the Reset hole.

 

Check if the Hold function is set to lock all button

Buttons do not work.

operations.

Ensure that you press the right button before trying.

 

 

Press the Reset hole.

The screen will not

The screen may not be visible under direct sunlight.

When <Display Off Time> is selected from

turn on.

<Settings> <Display>, the screen will be turned

 

off. Press any button and see if it turns on.

 

The power is automatically turned off when the

Power is turning off.

battery is completely drained. Recharge the battery.

If <Auto Power Off> is selected from <Settings>

 

<System>, the Power will be turned off when the

 

player is in Pause mode. Turn on the Player.

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Samsung YP-CP3AB/XEF, YP-CP3ABB/XEF, YP-CP3AB/EDC, YP-CP3AB/CHN manual Troubleshooting