Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS | POSSIBLE SOLUTIONS |
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POWER
•Make sure the power cord is plugged in.
TV/DVD does not operate. • Power is off, check fuse or circuit breaker.
•Unplug unit, then plug it back in.
TV BROADCAST RECEPTION
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Poor sound or no sound. | • Station or Cable TV experiencing problems, tune to another station. | 15 | |
• Check Volume adjustments. | 15,16 | ||
| • Check for sources of possible interference. | 62 | |
| • Station or Cable TV experiencing problems, tune to another station. | 15 | |
Poor picture or no picture. | • Check antenna or Cable TV connections, reorient antenna. | 12,13 | |
• Check for sources of possible interference. | 54 | ||
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| • Check picture control adjustments. | 30 |
•Station or Cable TV experiencing problems, tune to another station. 15 Poor reception on some channels. • Station signal is weak, reorient antenna to receive stronger station. 12
| • Check for sources of possible interference. | 62 | |
| • Station or Cable TV experiencing problems, tune to another station. | 15 | |
Poor color or no color. | • Make sure channels are set into memory. | 18 | |
• Check picture control adjustments. | 30 | ||
| • Check antenna or Cable TV connections, reorient antenna. | 12,13 | |
| • Check for sources of possible interference. | 62 | |
| • Station or Cable TV experiencing problems, tune to another station. | 15 | |
Picture wobbles or drifts. | • Make sure channels are set into memory. | 18 | |
• Cable TV company is scrambling signal. | – | ||
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| • Check antenna orientation. | 12 | |
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| • Check all Cable TV connections. | 13 | |
No Cable TV reception. | • Set TV/CABLE menu option to the “CABLE” mode. | 17 | |
| • Station or Cable TV system problems, try another station. | 15 | |
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Horizontal or diagonal bars on | • Check antenna connections, reorient antenna. | 12 | |
screen. | • Check for sources of possible interference. | 62 | |
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No reception above channel 13. | • Make sure TV/CABLE menu option is in the appropriate mode. | 17 | |
• If using antenna, check UHF antenna connections. | 12 | ||
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| • No broadcast on station tuned. | 15 | |
TV shuts off. | • Sleep Timer is set. | 16 | |
| • Power interrupted. | – | |
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| • TV station experiencing problems or program tuned is not | 15 | |
| closed captioned. Try another channel. |
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Closed - Caption is not activated. | • Check Cable TV connection or VHF/UHF antenna, reposition | 12,13 | |
or rotate antenna. |
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| • Set Closed Caption decoder in the menu. | 32 | |
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Display is not shown in your | • Select proper language in the menu options. | 14 | |
language. | |||
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Digital broadcasting screen | • Check digital signal strength. | 37 | |
problem. | |||
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•The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non- active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance of your product.
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