HELPFUL HINTS (PROBLEMS/SOLUTIONS)

Because of the Quality we build into our product, very few problems are actual LCD Projection TV defects. Most problems only involve simple hookup or setup changes that can be solved by the customer. Please check the chart below and try the solutions listed for

your problem. If the problem still persists after following all operating instructions, contact the dealer where you purchased the LCD Projection TV or Sanyo Fisher customer service. Specify the model number and explain about the problem. We can Help!

Problem:

Check these Conditions

Try these Solutions

Page No.

 

 

 

 

PTV turns off

The sleep timer may have been set.

Press POWER key.

19

automatically

 

 

 

 

 

No picture, sound

Check antenna/external connections.

Adjust antenna.

 

(Digital Picture).

May be station trouble, NO signal broadcast.

Try a different channel.

7, 19

 

MUTE function may be on.

Press RESET key to restart channel search.

 

 

 

 

Adjust Volume.

 

 

 

 

 

No Captioning.

Check if station is broadcasting a Closed-

Press Caption key to select Captioning.

23

 

Caption signal. Select another channel.

 

 

 

 

Cannot customize

Digital Caption signal not broadcast.

Press CAPTION key to select Analog captioning.

23

Caption.

 

 

 

 

 

 

 

 

 

Cannot display picture

Check Aspect Ratio of broadcast.

Press PIX SHAPE key to change setting.

19

on a full screen.

 

 

 

 

 

Pixilation of Digital

Press INFO key and check the signal

Turn antenna, install signal booster.

7, 18

image.

strength.

Install outdoor Digital antenna.

 

 

 

 

 

Poor picture/sound.

Check if program is in color.

Try a different channel.

 

 

Check antenna/external connections.

Adjust antenna.

 

 

Color or Tint misadjusted.

Press RESET key to restart channel search.

7, 19, 26, 27

 

May be station trouble.

Adjust Volume.

 

 

MUTE function may be on.

 

 

“No Signal”

Check Audio/Video connections.

Press INPUT key.

 

message appears on

Check external equipment connections.

Switch on external equipment.

12–17

the screen.

Check external equipment setting.

Set external equipment output connections to match

 

 

 

input connections.

 

 

 

 

 

No DTV Stereo or

Check if station is broadcasting a true MTS

Press AUDIO key.

19

SAP sound.

stereo signal or a SAP signal.

 

 

 

No UHF, VHF

Cable Channel indicator C should not appear

Switch Analog antenna signal to VHF/UHF.

22

Channels OK.

next to the channel number.

 

 

 

Cannot select or scan

Channel may be removed from memory.

Select Channel Scan Memory and manually add channels

22

some channels.

Check antenna connections.

or start CH. (channel) search.

 

 

No digital signal being broadcast.

Turn Antenna or install signal booster.

 

 

Signals are weak.

Set V-Guide to “None” or press the RESET key to clear

24–25

 

V-Guide is set to block programming.

all settings and restart channel search.

19

No Cable channels

Cable Channel Indicator C should appear

Switch Analog Antenna signal to Cable.

22

above number 13.

next to channel number.

 

 

 

 

 

 

 

Remote Control

Check batteries

Replace batteries two “AAA.”

8

will not work.

Make sure PTV is plugged in.

Aim remote control at front of PTV.

18–19

Cabinet makes

This is a normal condition during warm-up

 

 

popping sound.

and cool down of the plastic cabinet parts.

 

 

Power is shut down

The temperature inside the PTV is

Wait until the PTV to cool down. When the temperature

 

and WARNING

abnormally high.

inside the PTV returns to normal, you can turn on the

30

indicator flashing red.

 

PTV again. (The WARNING indicator will be turned off as

 

 

 

 

you turn on the PTV.)

 

WARNING indicator

An abnormal condition is detected in the

Unplug the AC power cord once and plug it again to turn

 

lights red and PTV

PTV.

on the PTV. If the PTV is turned0 off again, call for

30

cannot be turned on.

 

service.

 

 

 

 

 

WARNING :

High voltages are used to operate this LCD Projection TV. Do not attempt to open the cabinet.

29