Troubleshooting, Power is not supplied

Troubleshooting

Before sending the unit to your authorized dealer for repair, please check the following points.

The following situations are not malfunctions.

■You do not need to worry about the following situations if there is no abnormality on the screen.

●Part of the top surface or front of the unit is hot.

●A creaking sound is heard from the unit.

●An operating sound is heard from the inside of the unit.

●Color smear occurs on some screens.

■Perform the following operations when the unit is unable to operate normally due to external static or noise.

①When the unit is in standby mode, please pull out the power plug, then insert again.

②Press the power button on the unit to turn on the power again.

■A sound may be heard when the lamp is off but there is no danger.

■D-ILA device is manufactured using high-precision technology but there may be some missing pixels or pixels that remain permanently lit up.

Is the power cord disconnected?	Insert the power cord (plug) firmly.	Reference page:
Is the power cord disconnected?	Insert the power cord (plug) firmly.	31
		31
	Remove the power plug when the unit is	Reference page:
Is the lamp cover properly shut?	in standby mode and close the lamp cover	Reference page:
Is the lamp cover properly shut?	in standby mode and close the lamp cover	61
	properly. After that, insert the plug again.	61
	properly. After that, insert the plug again.

Is the lamp in Cool Down	After the Cool Down mode is complete, turn	Reference page:
mode?	on the power again.	33

Is the correct external input	Select the correct external input.	Reference page:
selected?	Select the correct external input.	32
selected?		32
Is the AV device properly	Connect the AV device properly.	Reference page:
connected?	Connect the AV device properly.	25 to 30
connected?		25 to 30
Is the power of the AV device	Turn on the power of the AV device and play	Reference page:
turned on?	the video.	32
Are the correct signals being	Set the AV device properly.	Reference page:
output from the AV device?	Set the AV device properly.	25 to 30
output from the AV device?		25 to 30
Is the setting of the input	Set “COMP.” and “HDMI” in the setting menu	Reference page:
terminal correct?	according to the input signal.	51 to 52
Is the video image temporarily	Press the [HIDE] button to display the video	Reference page:
hidden?	image again.	36

Are batteries installed	Match the polarities (	or	) correctly when	Reference page:
correctly?	inserting the batteries.			19

Are batteries exhausted?	Replace with new batteries.			Reference page:
Are batteries exhausted?	Replace with new batteries.			19
				19
Is there an obstructive object				Reference page:
between the remote control	Remove any obstructive objects.			Reference page:
between the remote control	Remove any obstructive objects.			23
and remote sensor?				23
and remote sensor?

Is the remote control held too	Hold the remote control closer to the sensor			Reference page:
far away from the unit?	when using.			23