Error Light Troubleshooting Codes

The status light indicates the current state of the scanner. Descriptions of the most common patterns are listed below. Contact Xerox Technical Support if you experience a different blinking pattern.

Normal Operation

Steady green: indicates the scanner is ready to scan.

Steady red: the scanner is busy or it is not connected to the computer. If a calibration has been initiated, the scanner is busy calibrating.

Blinking red: the scanner is reporting an error.

Error Codes

If your scanner experiences hardware problems, the status light turns red and will blink a specific number of times, then pause for 2 to 3 seconds, then repeat the same number of blinks. The number of blinks between pauses indicates the type of error code.

In all cases, you should turn off the scanner and check the scanner setup. Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet or USB port.

Error

Problem Description

Solution

Code

 

 

 

Red

Scanner is not connected to the

A cable may be loose. Check that the scanner’s cables are correctly

 

computer. (The LED does not

attached to the computer. If the scanner still does not connect, re-

 

flash and the status light remains

boot the computer.

 

red.)

 

 

 

 

4

Paper jam

Open the ADF and remove the jammed page.

 

 

 

5

Multi-feed error

More than one page is in the scanner. Make sure that an item

 

 

hasn’t been inserted in the front of the scanner when trying to

 

 

scan from the input tray.

 

 

 

6

Cover open

The top of the scanner is not fully closed. Close the scanner lid.

 

 

 

All

An internal part in the scanner

Turn off the scanner, re-boot your computer, then turn the scanner

Other

may have malfunctioned.

back on. If the problem persists, contact Xerox Technical Support.

Codes

 

 

 

 

 

Xerox® DocuMate® 3115

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User’s Guide

 

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Xerox xerox documate 3115 manual Error Light Troubleshooting Codes, Normal Operation, Error Codes

xerox documate 3115 specifications

The Xerox DocuMate 3115 is a highly efficient document scanner designed primarily for small to medium-sized businesses, offering an array of features that streamline the process of digitizing documents. Known for its reliability and performance, the DocuMate 3115 stands out in the competitive landscape of document scanning solutions.

One of the prominent features of the DocuMate 3115 is its ability to scan both sides of a document simultaneously, thanks to its duplex scanning capability. This function significantly reduces the time required to convert physical documents into digital formats, making it a valuable tool for busy office environments. The scanner has a maximum optical resolution of 600 dpi, ensuring high-quality images that preserve the details of the original documents.

Equipped with a 50-sheet automatic document feeder (ADF), the DocuMate 3115 can handle various document sizes and types, including receipts, photographs, and multi-page reports. This eliminates the need for manual feeding, allowing users to load their documents and walk away while the scanner does the work. Additionally, the scanner supports various media types, accommodating both standard-sized papers and specialized items.

The DocuMate 3115 employs advanced imaging technology, including ultrasonic double-feed detection, which prevents the scanning of multiple pages at once. This feature is crucial for maintaining the integrity of scanned documents, particularly for those with delicate or thin pages. The scanner also incorporates built-in image enhancement features such as automatic color detection and background cleanup, ensuring clear, professional results.

In terms of connectivity, the Xerox DocuMate 3115 offers USB 2.0 compatibility, making it easy to integrate with most computers and workstations. The device is compatible with various scanning software solutions, allowing users to save their scanned documents in multiple formats, including PDF, TIFF, and JPEG.

Overall, the Xerox DocuMate 3115 scanner is a robust, versatile solution for organizations looking to digitize their document workflows. With its combination of speed, efficiency, and advanced imaging technologies, it stands as a reliable choice for businesses that prioritize productivity and document management. Whether for archiving, sharing, or collaboration, the DocuMate 3115 is engineered to meet the demands of today's digital workplace.