Sanyo SCP-200 Getting Help

Getting Help

Visit Our Website

You can get up-to-date information on Sprint PCS Services and Options

by signing onto our Website at www.sprint.com.

When you visit us online, you can

䢇Review coverage maps

䢇Learn how to use voicemail

䢇Access your account information

䢇Purchase accessories

䢇Discover additional options to your service plan

䢇Check out frequently asked questions

䢇And more

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇Dial on your Sprint PCS Phone

䢇Sign on to your account at www.sprint.com

䢇Call us toll-free at 1-888-211-4727 (Consumer customers) or

1-888-788-4727 (Business customers)

䢇Write to us at Sprint Customer Service, P.O. Box 8077,

London, KY 40742

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to invoicing information

on your Sprint PCS Account. This information includes balance due,

payment received, invoicing cycle, and the number of minutes used since

your last invoicing cycle. (Normal airtime usage will apply.)

To access automated invoicing information:

䊳Press .

Note:This service may not be available in all Affiliate areas.

Section 1A: Setting Up Service 6

Contents

Main Table of Contents Section 2: Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . .8 2A. Your Sprint PCS Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 2B. Controlling Your Phones Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 2C. Setting Your Phones Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . .67 2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 2G. Using the Contacts Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 2I. Using Your Phones Voice Services . . . . . . . . . . . . . . . . . . . . . . . . . .102 Section 3: Sprint PCS Service Features . . . . . . . . . . . . . . . . . . .112 3A. Sprint PCS Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . .113 3B. Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Section 4: Safety and Warranty Information . . . . . . . . . . . . .137 4B. Terms & Conditions and Manufacturers Warranty . . . . . . . . . . .162 Welcome to Sprint Introduction Page Section 1A Setting Up Service Getting Started With Sprint PCS Service Determining if Your Phone is Already Activated Unlocking Your Phone 1. 2. 3. Setting UpYour Voicemail 2. Sprint PCSAccount Passwords Account Password Voicemail Password Getting Help Visit Our Website Reaching Sprint Customer Service Receiving Automated Invoicing Information Sprint PCS Directory Assistance Sprint PCS Operator Services Page Section 2A Your Sprint PCS Phone: The Basics Front View of Your Phone Section 2A: Your Sprint PCS Phone The Basics 10 Key Features Viewing the Display Screen Features of Your Sprint PCS Phone Turning Your Phone On and Off Turning Your Phone On Turning Your Phone Off animation on the display screen. Using Your Phones Battery and Charger Battery Capacity Installing the Battery Removing the Battery Charging the Battery Using the Travel Charger 1. 2. DisplayingYour Phone Number 2. 3. Making and Answering Calls Making Calls 1. 2. 3. 4. 1. 2. 3. DialingOptions Answering Calls 1. 2. Answering a Roam Call With Call Guard Enabled 1. 2. Setting Answer on Hold 1. 2. Press Using the Speakerphone Changing the Ringer Volume Adjusting Volume During a Conversation Muting a Call Missed Call Notification Calling Emergency Numbers 1. 2. 3. 1. 2. 3. In-Call Options End-of-Call Options Saving a Phone Number 1. 2. 3. 4. 5. Finding a Phone Number 1. 2. 3. Dialing and Saving Phone Numbers With Pauses Plus Code Dialing Dialing From the Contacts Directory Using Speed Dialing Using Abbreviated Dialing 1. 2. 3. Entering Text Selecting a Character Input Mode 1. 2. Entering Characters Using T9 Text Input Adding a Word to the T9 Database Selecting the T9 Settings 1. 2. 3. Entering Characters by Tapping the Keypad Section 2B Controlling Your Phones Settings Sound Settings Ringer Types Selecting Ringer Types for Voice Calls Selecting Ringer Types for Voicemail, Messaging, or Calendar/Alarm Selecting a Tone Length Setting a Start-up/Power-off Tone Using Voice Prompt Setting Up Key Press Echo Adjusting the Phones Volume Settings Alert Notification 3. 4. 5. 6. Silence All Display Settings Changing the Text Greeting Changing the Backlight Time Length Changing the Display Screen Animation Changing the Display for Incoming Calls Changing the Display for Area Name Changing the Display for Standby Mode Changing the Screen Saver Changing the Background Changing the Contrast Changing the Font Size Setting Return to Standby Mode Sleep Mode Location Settings Airplane Mode TTY Use With Sprint PCS Service 3. 4. 5. 6. Phone Setup Options Shortcut Auto Answer Mode Display Language Setting the CurrentTime Setting the Open/Close Flip Option Setting Any Key Answer Setting the Side Key Guard Setting Abbreviated Dialing Headset Mode Setting Message Notification Editing Preset Messages Setting a Callback Number Setting Your Signature Section 2C Setting Your Phones Security Accessing the Security Menu 3. 4. Using Your Phones Lock Features Locking Your Phone 1. Unlocking Your Phone Lock Services Changing the Lock Code Calling in Lock Mode Restricting Calls 1. 2. 3. 4. Using Special Numbers Erasing the Contacts Directory ResettingYour Phone Resetting and Locking Your Phone Through SMS Changing the Passcode Section 2D Controlling Your Roaming Experience Understanding Roaming Recognizing Icons on the Display Screen Roaming on Other Digital Networks Roaming on Analog Networks Checking for Voicemail Messages While Roaming SettingYour Phones Roam Mode Set Mode 3. 4. 5. Controlling Roaming Charges Using Call Guard Section 2E Navigating Through Menus Menu Navigation Menu Structure Selecting Menu Items 2. 3. Viewing the Menus Menu Diagram 5. Tools/Extras Section 2E: Navigating Through Menus 75 Section 2F Managing Call History ViewingHistory 2. 3. Call History Options Making a Call From Call History Saving a Phone Number From Call History Prepending a Phone Number From Call History Erasing Call History Section 2G Using the Contacts Directory Displaying the Contacts List Adding a New Contacts Entry Finding Contacts List Entries Finding Names Finding Speed Dial Numbers Finding Voice Dial Numbers Contacts List Entry Options Adding a Phone Number to a Contacts Entry 1. 2. 3. 4. 5. Editing a Contacts Entry Erasing a Contacts Entry From the List Assigning Speed Dial Numbers Assigning a Color to a Contacts Entry Selecting a Ringer for an Entry Secret Contacts Entries Dialing Sprint PCS Services Section 2H Personal Organizer Managing the Scheduler Displaying Your Calendar 3. Setting Holidays 1. Using Your Phones Scheduler Adding an Event to the Scheduler 1. 2. 3. 4. 5. Event Alerts Event Alert Menu 1. 2. Using the Call Alarm Feature Adding a Call Alarm to the Scheduler 1. 2. 3. 4. 5. Call Alarm Alerts Call Alarm Menu 1. 2. Editing an Event or Call Alarm Viewing a Future or Past Days Scheduled Events Erasing an Event or Call Alarm Using the To Do List Adding To Do List Items Viewing the To Do List EditingTo Do List Items Adding a To Do List Item to the Scheduler Deleting Items From the To Do List Viewing Memory in Your Scheduler Purging All Events, Call Alarms, or To Do List Items Personal Information Management Finding Icon Definitions Displaying the Version Information Displaying Advanced Information Using Your Phones Tools Using the Alarm Clock 3. 4. 5. 6. Using the World Clock Using the Stop Watch Using the Calculator Section 2I Using Your Phones Voice Services Using Voice-Activated Dialing Making a Call Using Voice-Activated Dialing 1. 2. 2. Programming Voice Dial Tags Reviewing Voice Dial Tags Erasing All Voice Dial Tags Managing Voice Memos Recording Voice Memos Reviewing Voice Memos 3. 4. 5. 6. 7. Erasing Voice Memos Setting Up Screen Call Activating Screen Call Selecting an Announcement for Screen Call Recording Your Name for a Pre-Recorded Announcement Recording a Customized Announcement Reviewing an Announcement Erasing an Announcement Page Section 3A Sprint PCS Service Features: The Basics Using Voicemail Setting Up Your Voicemail 2. Voicemail Notification New Voicemail Message Alerts Retrieving Your Voicemail Messages Using One-Touch Message Access Using the Menu Keys on Your Phone to Access Your Messages 2. Using a Phone Other Than Your Sprint PCS Phone to Access Messages 1. 2. 3. Voicemail Button Guide Voicemail Options Using Expert Mode Setting Up Group Distribution Lists Sprint PCS Callback Voicemail-to-Voicemail Message Voicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Message Forwarding Voicemail-to-Voicemail Receipt Request Continue Recording Clearing the Message Icon Displaying Your Voicemail Details Voicemail Menu Key Section 3A: Sprint PCS Service Features The Basics 120 Using SMS Text Messaging New Messages Displaying Messages Sending a Text Message 2. 3. 4. 5. 6. 7. 8. Message Options Folder List Options Message List Options Message Details Options Changing the Display Font Size of a Message Prepending a Phone Number From a Message Message Folders Erasing Messages Using Caller ID 1. 2. 3. Responding to Call Waiting press ). (This puts the first caller on hold and answers the second call.) Making a Three-Way Call 1. 2. 3. 4. Using Call Forwarding Section 3B Sprint PCS V oice C ommand Getting Started With Sprint PCS Voice Command Its Easy to Get Started Sprint Customer Service and sign up. Creating Your Own Address Book Making a Call With Sprint PCS Voice Command 1. 2. 3. Accessing Information Using Sprint PCS Voice Command 1. 2. Page Section 4A Safety Section 4A: Safety 139 Getting the Most Out of Your Reception Keeping Tabs on Signal Strength Understanding the Power Save Feature Understanding How Your Phone Operates Knowing Radio Frequency Safety Maintaining Safe Use of and Access to Your Phone Using Your Phone While Driving Tip: Following Safety Guidelines Section 4A: Safety 141 Using Your Phone Near Other Electronic Devices Note: Turning Off Your Phone Before Flying Turning Off Your Phone in Dangerous Areas Using Your Sprint PCS Phone With a Hearing Aid Device Section 4A: Safety 143 Getting the Best Hearing Device Experience With Your Sprint PCS Phone Section 4A: Safety 144 Caring for the Battery Note: Protecting Your Battery - - Disposal of Lithium Ion (LiIon) Batteries Acknowledging Special Precautions and the FCC Notice FCC Notice Cautions Body-Worn Operation Section 4A: Safety 146 Specific Absorption Rates (SAR) for Wireless Phones AMPS/CDMA modes (Part 22): PCS mode (Part 24): FCC Radiofrequency Emission Section 4A: Safety 147 Consumer Information on Wireless Phones What is radiofrequency energy (RF)? How is radiofrequency energy used? Section 4A: Safety 148 How is radiofrequency radiation measured? What biological effects can be caused by RF energy? Section 4A: Safety 149 What levels of RF energy are considered safe? Why has the FCC adopted guidelines for RF exposure? Section 4A: Safety 150 How can I obtain the Specific Absorption Rate (SAR) value for my wireless phone? Section 4A: Safety 151 Do hands-free kits for wireless phones reduce risks from exposure to RF emissions? Do wireless phone accessories that claim to shield the head from RF radiation work? Section 4A: Safety 152 What are wireless telephone base stations? Are wireless telephone base stations safe? Section 4A: Safety 153 Who regulates exposure to radiation from microwave ovens, television sets and computer monitors? Does the FCC routinely monitor radiofrequency radiation from antennas? Section 4A: Safety 154 Can local and state governmental bodies establish limits for RF exposure? Do wireless phones pose a health hazard? What is FDAs role concerning the safety of wireless phones? Section 4A: Safety 155 What kinds of phones are the subject of this update? Section 4A: Safety 156 What are the results of the research done already? What research is needed to decide whether RF exposure from wireless phones poses a health risk? What is FDA doing to find out more about the possible health effects of wireless phone RF? Section 4A: Safety 157 What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone? What about children using wireless phones? What about wireless phone interference with medical equipment? Section 4A: Safety 158 Which other federal agencies have responsibilities related to potential RF health effects? Section 4A: Safety 159 Who funds and carries out research on the biological effects of RF energy? How does FCC Audit Cell Phone RF? Section 4A: Safety 160 Owners Record Users Guide Proprietary Notice Section 4A: Safety 161 Section 4B Terms & Conditions and Manufacturers Warranty Terms and Conditions Terms and Conditions of Services Section 4B: Terms & Conditions / Warranty 163 General. Agreement. Section 4B: Terms & Conditions / Warranty 164 Section 4B: Terms & Conditions / Warranty 165 T axes and Surcharges. Section 4B: Terms & Conditions / Warranty 166 Inv oicing & Paymen t. Disputed Charges. Section 4B: Terms & Conditions / Warranty 167 Account Spending Limit & Deposits. Other Sprint PCS Vision T erms. V oice Command. Wireless W eb . Section 4B: Terms & Conditions / Warranty 168 Lost or Stolen Equipment. notify us of the loss or theft. Messaging. Caller ID . Section 4B: Terms & Conditions / Warranty 169 MANDA T ORY ARBITRA TION OF DISPU TES. Miscellaneous. Section 4B: Terms & Conditions / Warranty 170 Manufacturers Warranty Customer Limited Warranty Section 4B: Terms & Conditions / Warranty 171 Section 4B: Terms & Conditions / Warranty 172 Page Index