DR300 Quick Guide | Pg 22 | |
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Print image shifts from its position |
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| Check Point | Remedy |
1. | Are the labels, carbon ribbons | Check if labels, carbon ribbons are fixed |
| properly set? | firmly and at the correct position by lifting |
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| head assembly. |
2. | Is the platen roller dirty? | Clean dirt off from platen roller with cleaning |
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| kit. |
3. | Are deformed labels, carbon | Use genuine SATO new labels, carbon |
| ribbons being used? | ribbons which are in good condition. |
4. | Are genuine labels, carbon ribbons | Genuine labels, carbon ribbons exclusively |
| exclusively for this equipment | for this equipment must be used. Available |
| being used? | from SATO. |
5. | Is the content of data, signal from | |
| the computer correct? | If similar message is displayed, check |
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| content of software and communication |
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| settings at the computer side. |
6. | Is the print position offset setting | Adjust the print position. |
| correct? |
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•Disconnect printer from mains before cleaning.
DR300 Quick Guide | Pg 11 |
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•To open thermal head, turn head lock lever in the direction of the arrow.
•Pass paper underneath the pitch sensor and paper guide shaft.
•Lightly push the entire paper against the paper guide designated position as shown in the picture below.
•Adjust the sliding guide until it touches the label.
