Seagate ST32155N/W/WC, ST31055N/W/WC, ST31051N/W/WC manual Product repair and return information

Hawk 2XL Family Installation Guide, Rev. C 41

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Product repair and return information

Seagate customer service centers are the only facilities autho- rized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tamper- ing with the factory-seal voids the warranty.

Shipping: When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box. They are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact your Authorized Seagate Distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Warranty: Contact your Seagate Authorized Distributor, Dealer or other purchase source for warranty information.

If the drive is no longer under warranty contact purchase source for repair information or refer to numbers listed in section Technical Support Services.