Sennheiser EK 300 IEM G3, 300 IEM Series manual 32

If a problem occurs ...

EK 300 IEM G3 diversity receiver

Problem	Possible cause	Possible solution
Receiver cannot be	Lock mode is activated	Deactivate the lock mode (see page 18).
operated, “Locked”
appears on the display
panel
No operation indication	Batteries are flat or accupack is	Replace the batteries or recharge the accupack
	flat	(see page 14).
No RF signal	Transmitter and receiver are not	Set the transmitter and receiver to the same channel.
	on the same channel	Synchronize the transmitter with the receiver
		(see page 20).
	Transmission range is exceeded	Check the squelch threshold setting.
		Reduce the distance between transmitter and receiving
		antennas.
	RF signal is deactivated	Activate the RF signal (see page 19).
	(“RF Mute“)
RF signal available, no	Transmitter is muted	Cancel the muting (see page 16).
audio signal, “MUTE”	Receiver’s squelch threshold is	Reduce the squelch threshold setting on the receiver.
appears on the display	adjusted too high
panel	Transmitter is set to mono	Deactivate the pilot tone evaluation.
	operation and therefore doesn’t
	transmit a pilot tone
	Transmitter is set to stereo	Activate the pilot tone evaluation.
	operation and therefore
	transmits a pilot tone
Audio signal has a high	Transmitter sensitivity is	Adjust the transmitter sensitivity correctly.
level of background	adjusted too low
noise
Audio signal is distorted	Transmitter sensitivity is	Adjust the transmitter sensitivity correctly.
	adjusted too high
No access to a certain	During scanning, an RF signal has	Set the transmitter operating on this channel to a
channel	been detected on this channel	different channel and redo the frequency preset scan.
	and the channel has been locked
	During scanning, a transmitter	Switch the transmitter off and redo the frequency preset
	of your system operating on	scan.
	this channel has not been
	switched off

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.

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