If a problem occurs ...
Other problems
Problem | Possible cause | Possible solution | Page |
The trans- | No mains connection | Check the connec- | – |
mitter |
| tion of the power |
|
cannot be |
| supply unit to the |
|
switched on |
| transmitter and to |
|
|
| the mains |
|
|
|
|
|
Headphones | Rechargeable batteries are | Recharge the | 14 |
cannot be | flat | rechargeable |
|
switched on |
| batteries |
|
| Rechargeable batteries are | Remove the | 25 |
| inserted the wrong way | rechargeable bat- |
|
| round | teries and observe |
|
|
| correct polarity |
|
|
|
|
|
Headphones | Function is disturbed | Reset: Pull out the | 16 |
and/or do |
| mains plug from |
|
not react to |
| the transmitter, |
|
any key |
| briefly remove the |
|
press |
| rechargeable bat- |
|
|
| teries from the |
|
|
| headphones |
|
|
|
|
|
Headphones | Headphones do not make | Ensure that the | 14 |
cannot be | contact to the charging | headphones are |
|
recharged | contacts | properly seated on |
|
|
| the charging |
|
|
| contacts |
|
|
| Clean the charging | 25 |
|
| contacts |
|
| Batteries or rechargeable | Insert BA 200 | 15 |
| batteries other than BA 200 | rechargeable |
|
| rechargeable batteries are | batteries |
|
| inserted |
|
|
|
|
|
|
Power LED 9 | Headphones haven’t found | Place the trans- | 24 |
flashes | an unused frequency | mitter in a dif- |
|
continuously |
| ferent location |
|
|
| If necessary, | – |
|
| switch off a |
|
|
| product operating |
|
|
| on Bluetooth or |
|
|
| WLAN |
|
|
|
|
|
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com.
