Tektronix Phaser 350 manual Operational hints, Hint/Symptom Solution

6Troubleshooting

Operational hints

Hint/Symptom	Solution
Leave the printer on.	When you turn off the printer, wait 15 seconds and then
	turn it on again, it performs a cleaning routine which
	consumes ink. To ensure optimum printing performance
	and best economy, leave the printer turned on overnight
	and during weekends.
	When the printer sits idle, it automatically switches to a
	standby level that keep it ready to use, but reduces
	energy consumption. Pressing a front panel button,
	opening a cover or sending a print job “wakes” the
	printer.
Do not print on both	Do not print on both sides of the paper or transparency
sides of the media.	media. Printing on both sides causes ink to be offset
	onto the printer’s internal paper path and will require
	cleaning.
Paper jams occur when	■ Do not fill the paper tray above the fill indicator line.
you are using the paper	■ Is the paper too thick or thin for the printer? Refer to
tray.
	“All about media” on page 3-29 for more details on the
	type of paper you can use with the printer.
	■ Check that the maintenance tray is fully latched.
	■ You may need to clean the paper-pick rollers. Refer to
	“Cleaning for upper media tray jams: media-pick roller”
	on page 5-30 for details on cleaning these rollers.
The paper jams while	■ Wait until the front panel prompts you before inserting
you are using manual	media into the manual feed slot. Feed the paper or
feed.	transparency into the manual feed slot and let the
	printer take the media out of your hands.
	■ Select Manual Feed in the printer driver.
	■ Select the appropriate size media in the printer driver.
	■ Make sure to align the paper against the left edge of
	the manual feed slot.
	■ Is the paper too thick for manual feed? Refer to “Media
	size and weight” on page 3-30.
	■ Is the paper the appropriate size for the manual feed
	slot?
Ink Low message	Apply pressure to each row of ink sticks in the loading bin
appears when ink bins	to make sure they are not jammed.
are full.

6-12Phaser 350 Color Printer