6Troubleshooting

Using the automated fax systems

As an alternative to other resources, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users with the latest technical hints and tips (like color adjustments), solutions to common technical problems, and application notes for software problems.

If you have a fax machine and a touch-tone voice telephone, you can order a HAL catalog, listing all of the information offered by HAL. You may call HAL or EuroHAL from anywhere in the world. The fax systems are available 24 hours a day, seven days a week.

Use EuroHAL to order a catalog or individual documents in Europe

EuroHAL includes many documents, some in English and some in other European languages. If a local version of the document you want is available, EuroHAL will send it in your language. Otherwise, it will send English documents.

Country

Numbers

 

 

Austria

 

 

 

Belgium

 

 

 

Denmark

00 44 1908 681 839

 

 

Finland

 

 

 

Italy

 

 

 

Switzerland

 

 

 

France

0800 90 81 86

 

 

Germany

0130 819 220

 

 

Holland

09 44 1908 681 839

 

 

Norway

095 44 1908 681 839

 

 

Spain

07 44 1908 681 839

 

 

Sweden

009 44 1908 681 839

 

 

UK

01908 681 839

 

 

Other countries

+44 1908 681 839 (where + is your

 

country’s International Access Code)

 

 

6-2

Phaser 350 Color Printer

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Tektronix Phaser 350 manual Using the automated fax systems, Country Numbers