6Troubleshooting

When you print from a non-supported driver, your images are printed with one of the following selections:

A color correction utility file, if one has been downloaded to the printer.

The selection on the printer’s front panel TekColor Corrections menu.

If the colors on your prints are not what you expected, and your system administrator has disabled some of the printer’s front panel menus, ask them what settings are in effect and whether a color correction utility file has been downloaded to the printer. You can also print a configuration page to see the current color correction selection; see “Printing Help Pages from the front panel” on page 2-29 for instructions.

If the LaserWriter Utility does not work

The LaserWriter Utility cannot be used if the printer is connected to a print server. See your system administrator to temporarily remove the printer from the print server to download any of the PostScript utility files.

If you are using PC/NFS and Windows 3.1

If you have PC/NFS software installed on your computer, you need to make the following selection in the Network Options dialog box:

1.From the Main window, double-click the Print Manager icon.

2.From the Options menu in the Print Manager, select Network Settings.

3.In the Network Options dialog box, uncheck the Print Net Jobs Direct box.

4.Click OK.

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Tektronix Phaser 350 manual If the LaserWriter Utility does not work, If you are using PC/NFS and Windows