Troubleshooting 6

Front panel messages

The front panel displays messages indicating the condition of the printer. Some messages, such as Standby and Warming Up, simply provide status information. These messages do not require user action. Error messages, such as Jam:Open Front Cover, require you to perform some action such as remove a paper jam. Use the following table to determine the appropriate action for each type of front panel message.

The printer may display a numeric error code when it detects certain types of problems. If you see a numeric error code, first write down the number. Try turning off the printer’s power and wait at least 15 seconds before turning the power on again. If that does not solve the problem, call your local Tektronix office for assistance or call Tektronix Service in the U.S. and Canada at 1-800-835-6100.

Front panel messages

Message

Action

 

 

<printer network

No user action required. The printer is ready to print.

name>

 

 

 

Busy < message >

No user action required.

 

 

Check Print

The printer is waiting for confirmation of the print job

 

from the front panel.

 

 

Cleaning

No user action required. The printer is running an

 

automatic cleaning operation.

 

 

Clearing Job

No user action required. May be displayed after you

 

press the Cancel button.

 

 

Close Front Cover

Close the front cover.

 

 

Close Top Cover

Close the top cover.

 

 

Close Exit Cover

Close the exit cover.

 

 

Energy Star Mode

Press Wakeup or send a print job to bring the printer

 

to Ready.

 

 

Fault. Service

Turn the printer off, wait at least 15 seconds and turn

Required

the printer’s power on again. If the failure persists, note

 

the code number in the display. In the U.S., call

 

Tektronix service at 1-800-835-6100. Outside the U.S.,

 

contact your local Tektronix office.

 

 

User Manual

6-3

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Image 185
Tektronix Phaser 350 manual Front panel messages, Message Action