6Troubleshooting

Front panel messages (cont'd.)

Message

Action

 

 

Incorrect Media

An incorrect paper size is loaded in the tray or paper

Size

narrower than A4-size is in the manual feed slot. Use

 

Letter- or A4-size media.

 

 

Ink Low/Out of Ink

The Ink Low message appears when ink level drops to

 

one-half stick. Open the top cover and add the

 

appropriate color of ColorStix solid ink stick.

 

 

Initializing

No user action required. Wait for a period of time.

 

 

Jam:Open Front

Open the front cover and remove the paper jam from

Cover

the manual feed slot or behind the front cover. You may

 

need to push on both sides of the maintenance tray to

 

relatch it or clean the upper or lower paper feed rollers.

 

 

Jam:Retry Manual

Remove the media from the manual feed slot and

Feed

re-insert it.

 

 

Jam:Open Exit

Open the exit cover and remove the paper jam. You

Cover

may need to clean the paper exit path.

 

 

Jam:Remove Upper

There is a paper jam at the standard media tray.

Tray

Remove the tray and the jammed paper. You may need

 

to run the Clean:Paper Jams routine.

 

 

Jam:Remove Lower

There is a paper jam at the lower paper tray. Remove

Tray

the tray and the jammed paper.

 

 

Job Cancelled

No user action required. Displayed after you press the

 

Cancel button.

 

 

Lower Media Tray

Add paper to the lower media tray.

Empty

 

 

 

Maintenance Tray

The printer has locked the maintenance tray because

Locked

hot ink is present. Wait for a few minutes before trying

 

to remove the maintenance tray.

 

 

Maintenance Tray

The Maintenance Tray Low message appears when

Low

the tray is nearly empty. Open the front cover, remove

 

the maintenance tray, and replace it with a new one.

 

 

Maintenance Tray

Insert a maintenance tray into the printer.

Missing

 

 

 

Manual Feed Paper

The printer requires a sheet of paper for cleaning but

 

the media tray contains transparency. Feed a sheet of

 

paper into the manual feed slot.

 

 

6-4

Phaser 350 Color Printer

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Tektronix Phaser 350 manual Front panel messages contd