Tektronix Phaser 350 manual Introduction.html, Mode COM19600,N,8,1,P for serial port COM1

Troubleshooting 6

Printing and installation problems

Symptom	Solution
You have problems	■ You can get tips on printing from specific applications
printing from a specific	(such as QuarkXPress and PageMaker) from the
application.	Tektronix World Wide Web site:
	http://www.tek.com/Color_Printers/userdoc
	/introduction.html
	■ Information on printing from specific applications is
	also available by contacting HAL, the Tektronix
	automated information system. Refer to “Using the
	automated fax systems” on page 6-2
Text prints in Courier	The font you have specified is not available. The
font.	standard Phaser 350 printer supports 17 resident fonts.
	An additional 52 fonts are optionally available, for a total
	of 69 fonts. Other fonts must be downloaded or available
	on a SCSI font disk. Refer to “Fonts” on page 3-41 and
	to “Installing the printer’s software” on page 2-30.
The image does not	■ PC users: If you are using the serial or parallel port,
finish printing (the printer	use the MODE command to set the PC’s
times out).	communication parameters. For example:
	MODE LPT1:,,P (for parallel port LPT1)
	MODE COM1:9600,N,8,1,P (for serial port COM1)
	■ Windows users: Double-click on the Control Panel.
	Double-click the Printers icon. Choose your Tektronix
	printer. Click the Connect button. Change the
	Transmission Retry to 850.
	■ Parallel port printing: If you get a timeout from the
	Connect dialog box, change the Ports selection from
	LPTX to LPTX.DOS. (Some Windows installations
	may say LPTX.OS2; X is either 1, 2 or 3.)
The area of paper that	See “Margins and image area” on page 3-31 for more
the printer prints on is	details. To maximize the image area, you may have to
smaller than the media	adjust the margins in your application software.
size.

User Manual 6-9