6

Troubleshooting

 

 

 

If you need help 6-1

 

 

 

Using the automated fax systems 6-2

 

Front panel messages

6-3

 

 

Problems and solutions

6-6

 

 

All about media jams 6-14

 

 

Locating jammed media

6-15

 

Removing jammed media

6-16

 

Improving print speed

6-18

 

 

If your file doesn’t print

6-21

General things to check for

6-21

 

 

 

If you are using PC/NFS 6-23

 

 

 

If you can’t print from Windows to an LPT port

6-23

Check the printer’s language mode 6-25

 

 

PostScript printing errors 6-26

 

 

 

 

Using a PostScript error handler 6-27

 

 

 

Fixing timeout problems in Windows

6-29

 

Printed colors are not what you expected

6-32

 

 

In general 6-32

 

 

 

 

Printing PANTONE Colors

6-33

 

 

 

Blue colors look too purple

6-33

 

 

 

Using the Tektronix halftone screens

6-34

 

 

Selecting page sizes in Windows applications

6-36

 

Fonts printing incorrectly from Windows

6-38

 

Sharing the printer on a network

6-39

 

 

 

Driver, utility files, and front panel interactions

6-39

If the LaserWriter Utility does not work 6-40

 

If you are using PC/NFS and Windows 3.1

6-40

 

xPhaser 350 Color Printer

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Tektronix manual Troubleshooting, Phaser 350 Color Printer