Tektronix Phaser 350 manual PostScript printing errors, Macintosh users

6Troubleshooting

PostScript printing errors

Note For information on specific applications, request a document catalog from HAL or EuroHAL, the Tektronix automated fax systems. Refer to “Using the automated fax systems” on page 6-2 for instructions on using these systems.

If you get a PostScript error when printing from Aldus PageMaker, Aldus FreeHand, QuarkXPress, or Canvas, you may be using an older or incorrect version of the printer description file.

1.You should always use the most current printer description file. To determine the date of the file you are using, do the following:

■Macintosh users:

Select (highlight) a printer description file and choose Get Info from the File menu. Make a note of the version date.

■Windows 3.1 users:

Check a printer description file’s creation date in the File Manager. Make a note of the version date.

■Windows 95 users:

Check a printer description file’s creation date in the Windows Explorer. Make a note of the version date.

2.Check Tektronix’ on-line services to see if the printer-related files you have are the most recent. Refer to the on-line manual on the printer’s CD-ROM or “If you need help” on page 6-1 for information on Tektronix’ online services.

6-26Phaser 350 Color Printer