Troubleshooting 6

Using a PostScript error handler

The error handling utility is useful for diagnosing problems when a job doesn’t print. This utility installs a PostScript error-handling function in the printer to help determine the cause of some PostScript printing problems. PostScript errors are printed on a page with other status information when an error occurs. This utility can be useful to programmers for debugging PostScript code.

To turn on the error handler, follow the instructions below. To turn off the error handler, turn the printer off, wait 15 seconds, and turn the printer on again. Alternately, refer to the on-line manual on the printer’s CD-ROM for instructions on resetting the printer to turn off the error handler. Use the following utility files for your computer type:

Macintosh file name

PC file name

 

 

Tek Error Handler and

TEKEHAND.PS

LaserWriter Utility

 

 

 

Macintosh users

1.Refer to “Using the Macintosh Installer” on page 2-53 for instructions on installing the utility files from the printer’s CD-ROM.

2.Select the appropriate printer in the Chooser.

3.Locate the LaserWriter Utility in the PhaserTools folder on your hard disk, and double-click its icon to start the application.

4.Choose Download PostScript File from the Utilities menu.

5.Select the Tek Error Handler file from the list, then click Open. (This file was installed in the Printer Utilities folder inside the PhaserTools folder.)

6.At the prompt Save PostScript output as: you are asked for a file name for saving printer output. Use either the default name given in the edit box or type a new name. Click Save to send the file to the printer.

User Manual

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Tektronix Phaser 350 manual Using a PostScript error handler, Macintosh users