Tektronix Phaser 350 manual Cleaning for upper media tray jams media-pick roller

5Caring for Your Printer

Cleaning for upper media tray jams: media-pick roller

Approximate time to complete: 5 minutes

If you are experiencing media-feeding problems, including mispicks and multiple picks of media from the standard (upper) media tray, you can generally correct the problem by cleaning the media-pick roller with isopropyl alcohol. Refer to “Using isopropyl alcohol” on page 5-12 for more information.

The printer’s front panel messages guide you through the necessary steps to perform automatic cleaning procedures. You will need the pick roller cleaning tray included in the cleaning kit when you run the Clean: Media Tray Jams routine from the printer’s front panel. You can also clean the media-pick roller using an alcohol-soaked cloth; refer to “Manually cleaning the upper pick roller” on page 5-34.

Note Media-picking problems can also occur when the maintenance tray is not properly latched. You may need to remove and re-latch the maintenance tray to cure a media picking problem. Refer to “Replacing the maintenance tray” on page 5-7 for instructions.

Automatically cleaning the upper pick roller

1.When the printer is on and the Ready message or the printer’s name appears in the front panel, press the Clean button. The printer displays the first selection in the menu:

Clean:Light Stripes

<---- Clean Test

2.Press the left arrow(<---)button until the following front panel message appears:

Clean:Media Tray Jams

<---- Clean Test

3.Press the Clean button once again.

5-30Phaser 350 Color Printer