Tektronix Phaser 350 manual Image quality problems contd

	Troubleshooting 6
Image quality problems (cont'd.)
Symptom	Solution
600 x 300 dpi prints look	600 x 300 dpi mode is not included in the Phaser 350
like 300 dpi quality.	printer’s standard configuration. Refer to “Print quality
	modes” on page 3-27.
Print is wrinkled.	You may be using paper that is too thick or thin. Refer to
	“All about media” on page 3-29.
Paper edge is rippled.	You may be using the wrong grain paper. Load
	long-grained paper. Refer to “All about media” on
	page 3-29.

Printed image is shifted, the wrong color, or margins are not correct.

■You may have to make adjustments in the application or print driver. Refer to “Printing and installation problems” on page 6-9.

■Make sure that the paper is not curled. Also refer to “Cleaning for jams and ink smears: paper-feed rollers” on page 5-19.

■Microsoft PowerPoint users:

■Macintosh users need to leave Background Printing in the Chooser set to Off.

■PC users need to turn off background printing through the Print Manager.

Colors do not print as ■ Refer to “TekColor corrections — making the best

expected.selection” on page 4-3 for details on how to select TekColor color corrections. You may have attempted to print transparency loaded in a paper tray but did not specify transparency as the print media in the printer driver. Refer to “Transparency quality tips” on

page 3-37 for more information.

■Refer to “Printed colors are not what you expected” on page 6-32 for more tips.

■Refer to “Printing and using the color sampler charts” on page 4-10.

User Manual 6-7