Tektronix Phaser 350 manual If your file doesn’t print, General things to check for

Troubleshooting 6

If your file doesn’t print

If you've configured a supported driver for your printer but your printer isn't printing, try the following suggestions. If these suggestions fail to solve the problem, copy the Tektronix PostScript Level 2 error handler utility to your printer to determine what is wrong. Refer to “Using a PostScript error handler” on page 6-27 for information on using the error handler.

General things to check for

Macintosh users

■Open the Chooser and select a supported driver, such as the LaserWriter 8.x, and your printer.

■If the driver isn’t installed or properly set up with your printer, refer to “Macintosh software” on page 2-52 for instructions.

■Make sure that Background Printing is turned off.

■Close the Chooser and try printing again.

■If you are having trouble printing from the Finder in System 7.1, for example if the driver’s dialog boxes are not opening, it may be because the Finder doesn’t have enough allocated memory. Reinstall a supported driver to automatically allocate enough memory for printing from the Finder.

■For PCI-based PowerMacs, you should be using the latest version of Open Transport, available from Apple Computer.

User Manual 6-21